Risk Management Specialist - Property Management

Description

Job Type: Full-Time
Location: Corporate Office (with travel to managed properties as needed)
Schedule: Monday–Friday
Compensation: Competitive salary, commensurate with experience

About CRM Residential

CRM Residential is an established property management company specializing in residential and affordable housing communities. We are committed to maintaining safe, well-managed properties while providing quality housing and professional service to our residents.

We are seeking a highly organized, detail-oriented Risk Management Specialist to join our corporate team. This individual will play a key role in identifying and reducing potential liabilities, managing insurance-related matters, coordinating claims, and supporting risk prevention initiatives throughout our property portfolio.

Position Summary

The Risk Management Specialist is responsible for identifying, evaluating, and mitigating risks associated with residential property management operations. This position will oversee incident reporting, insurance claims coordination, property liability concerns, vendor insurance compliance, and loss prevention activities.

The ideal candidate will have experience in insurance, risk management, claims administration, or multifamily property management, with strong organizational, investigative, and communication skills.

Key Responsibilities

Risk Management & Loss Prevention

• Identify potential property-related risks and liability exposures.
• Review incidents involving resident injuries, property damage, fires, water damage, and other safety concerns.
• Conduct or coordinate property risk assessments and recommend corrective actions.
• Work with Regional Managers and property teams to resolve identified risks.
• Develop and implement risk prevention procedures.

Insurance & Claims Management

• Coordinate general liability, property damage, and other insurance claims from initial reporting through resolution.
• Communicate with insurance brokers, carriers, adjusters, and legal representatives.
• Maintain accurate claim records and monitor claim status, costs, and resolutions.
• Assist with annual insurance renewals and insurance documentation.
• Identify recurring claims and recommend preventive measures.

Incident Reporting & Investigations

• Review and maintain property incident reports and supporting documentation.
• Coordinate investigations involving accidents, injuries, property damage, and potential liability.
• Ensure timely reporting of significant incidents to appropriate parties.
• Track corrective actions and follow up with property management personnel.

Workers' Compensation & Safety

• Partner with Human Resources to coordinate workers' compensation claims and workplace injury reporting.
• Support employee safety initiatives and injury prevention efforts.
• Assist with safety training and incident prevention programs.

Vendor & Contractor Compliance

• Track and monitor vendor certificates of insurance.
• Ensure contractors maintain insurance coverage consistent with company requirements.
• Identify insurance deficiencies and coordinate corrective action.
• Assist with reviewing contractual insurance and liability requirements.

Reporting & Administration

• Maintain organized and confidential risk management and insurance claim files.
• Prepare reports regarding claims, incidents, potential liabilities, and loss trends.
• Provide recommendations to management to reduce financial and operational exposure.
• Assist in developing and maintaining company risk management policies and procedures.

Requirements

Required:

• Minimum 3 years of experience in risk management, insurance claims, property management, or a related field.
• Knowledge of general liability insurance, property claims, and incident reporting.
• Strong organizational, analytical, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and maintain accurate records.
• Proficiency in Microsoft Office, including Excel, Word, and Outlook.
• Ability to handle confidential and sensitive information professionally.

Preferred:

• Bachelor's degree in Risk Management, Business Administration, Insurance, or a related field.
• Experience in multifamily residential or affordable housing property management.
• Familiarity with workers' compensation and vendor insurance compliance.
• Experience communicating with insurance carriers, adjusters, attorneys, and property management teams.
• Professional certification in risk management or insurance (ARM, CRM, or CPCU).

What We Offer

• Competitive compensation based on qualifications and experience.
• Comprehensive employee benefits package for eligible employees.
• Paid time off and company holidays.
• Opportunities for professional growth and development.
• Collaborative and professional work environment.