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Yale New Haven Health

Integrated hospital system with academic affiliations

Core Laboratory Manager

Diagnostics & Laboratory ProfessionalsUpdated on Nov 10
Full-timeGreenwich, CT, USANo salary listedIn-person

About the Job

Requirements

  • A Bachelor's degree in Medical Technology and ASCP certification are required.
  • Five to seven years of experience working as a Medical Technologist, including one to three years of supervisory and/or management experience, is required.
  • The role requires managerial, technical, fiscal, interpersonal, problem-solving, and organizational skills.
  • The manager must maintain annual continuing education to improve management effectiveness and technical expertise.
  • The manager must maintain membership in necessary professional societies.

Responsibilities

  • Manage and direct daily laboratory section operations, including approving work schedules, maintaining proper staffing, and supervising medical technologists and clerical staff.
  • Maintain the operating budget within the expense base and provide monthly variance status reports to the Medical Director and Director of Laboratory Services.
  • Ensure test requests are appropriate in coordination with the Director and medical staff, and review and evaluate report validation and abnormal or unexpected test results with medical staff.
  • Manage quality control and quality assurance for all laboratory testing disciplines, handle clinical issues, refer matters to the Medical Director as appropriate, and ensure continuity, timeliness, and quality of services.
  • Ensure adequate laboratory supplies and maintain inventory control within budget parameters.
  • Train clinical pathology residents, medical students, housestaff, infectious disease fellows, and medical technologists; orient new employees and provide ongoing in-service instruction.
  • Maintain effective liaison with other hospital areas concerning laboratory procedures, address conflicts between laboratory policies and physician testing demands, and resolve or escalate them to the Medical Director.
  • Ensure laboratory equipment is properly maintained, including service contracts, and facilitate repairs when necessary.
  • Work with laboratory information technology services to ensure effective IT functionality for the laboratory section and review and update IT utilization annually.
  • Evaluate laboratory functions, policies, procedures, and equipment and recommend or implement improvements and revisions.
  • Participate in selecting and motivating laboratory personnel; administer compensation, promotions, transfers, terminations, and disciplinary action; conduct performance reviews; and update job descriptions as needed.
  • Provide statistical information required for surveys, prepare reports and documents, maintain payroll records, and provide other required data.
  • Assist the Medical Director in developing capital and operating budget plans.
  • Update laboratory test costing annually and recommend and implement changes in test methodology to reduce costs in coordination with the Medical Director.
  • Follow Hazcom, Universal Precautions, fire, and safety policies and procedures; provide annual safety-policy training, document and respond to safety events through online portals, and participate in safety rounds.
  • Monitor technical personnel competency, including annual competency evaluations in accordance with CAP regulations.
  • Participate in at least one departmental project supporting the hospital's community service mission.
  • Maximize employee satisfaction through counseling, facilitation, meetings, and resolution of Employee Opinion Survey issues.
  • Perform other administrative duties within the laboratory section as necessary.
  • Participate in developing and evaluating new laboratory methodologies.
  • Oversee Quality Management plans in the Immunology and Flow Cytometry sections, including generating, reviewing, and presenting quality data.
  • Maintain regulatory readiness in the sections and current knowledge of requirements from CAP, CLIA, DPH, and JCAHO.

Desired Qualifications

  • A Master's degree in Business or Health Sciences is preferred.

About the Company

Yale New Haven Health

Integrated hospital system with academic affiliations

Yale New Haven Health is a health system that operates five hospitals (Yale New Haven, Bridgeport, Greenwich, Lawrence + Memorial, Westerly) and provides access to a wide network of primary care physicians and specialists through Northeast Medical Group and Yale Medicine. Through its affiliation with Yale University and Yale School of Medicine, it connects patients to the latest medical treatments and research. Its facilities and outpatient locations enable coordinated care across a single organization that aims to be more patient-focused, more accessible, and more cost-effective. The system delivers care by combining hospital services, primary and specialty care, and advanced clinical relationships to integrate treatment with ongoing research and clinical trials, offering patients access to innovative therapies and personalized treatment options.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New Haven, CT
Founded
1996

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