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Capgemini

Global consulting, technology services, outsourcing

Managed Workplace Operations Team Lead

System AdministrationUpdated on Nov 14
Full-timeNo salary listed

About the Job

Requirements

  • 5–8 years of experience with SCCM and Intune, with strong expertise in both.
  • A solid understanding of SCCM architecture, including site hierarchies, roles, logs, and optimization.
  • Experience installing, maintaining, and performance-tuning SQL Server.
  • Knowledge of network and security concepts, including TCP/IP, firewall rules, ports, and TLS/HTTPS.
  • Experience with OS deployment, including task sequences, Windows ADK, USMT, and lifecycle management.
  • Skills in software packaging using MSI and EXE, and tools such as InstallShield or Advanced Installer.
  • Strong PowerShell skills for automation, reporting, and troubleshooting, together with broad managed workplace knowledge.
  • Proficiency in German and English.

Responsibilities

  • Lead the Managed Workstations run operations team.
  • Act as a client-facing subject matter expert for software distribution, packaging, and SCCM architecture.
  • Manage client requests and prioritize daily operational tasks.
  • Execute and consult on complex changes.
  • Review and contribute to high-level design documents.
  • Ensure deliverables meet agreed quality standards and SLA/KPI targets.
  • Identify automation opportunities and evaluate new solutions.
  • Collaborate with security teams to ensure compliance with patching and configuration baselines.

About the Company

Capgemini

Global consulting, technology services, outsourcing

Capgemini provides consulting, technology services, and outsourcing to help organizations transform digitally. Its offerings include strategy and transformation consulting, system integration, application development, IT infrastructure management, and managed IT operations. It differentiates itself with a global presence in over 50 countries and a focus on applying AI, cloud, and cybersecurity to real business problems. Its goal is to help clients navigate digital transformation and improve efficiency and innovation through tailored, contract-based or managed services.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1967

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