State Employees' Credit Union

Provides consumer financial services and planning

ACH Processing Analyst

Business OperationsConfirmed live in the last 24 hours

Full-timeRaleigh, NC, USANo salary listed

About the Job

Requirements

A high school diploma or GED is required.
Basic computer skills are required.
Attention to detail and accuracy are required.
Proficient written and verbal communication skills are required.
Ability to cooperate and collaborate with coworkers and various levels of leadership, and to interact cordially and professionally with members and coworkers in both on-site and remote work settings, is required.
Willingness to engage in ongoing training and professional development is required.

Responsibilities

Work incoming files from the Federal Reserve Bank and internal departments.
Prepare tickets and key manual returns of ACH debits and credits in response to member or Originating Depository Financial Institution requests.
Process and respond to Member Access messages directly from members regarding ACH disputes.
Assist branches and outside agencies and departments with ACH research.

Desired Qualifications

An associate degree is preferred.
Excellent analytical and research skills are preferred.
One year of relevant experience is preferred.
Experience working with the Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint, is preferred.

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!

Position Overview:

The ACH (Automated Clearing House) Processing Analyst position is an entry-level position that processes various requests involving ACH transactions. They will learn how to navigate within our ACH processing software to assist branch, Member Services Support, and operations employees, along with members, and outside originators with ACH processing and research. They will collaborate with other departments and branches/Member Services Support in processing ACH returns and balancing the ACH system and associated General Ledger accounts.

Essential Responsibilities:

30%: Work incoming files from the Federal Reserve Bank and internal departments.

30%: Prepare tickets and key manual returns of ACH debits/credits per member or Originating Depository Financial Institution requests.

20%: Process and respond to Member Access messages directly from members regarding ACH disputes.

20%: Assist branches and outside agencies/departments with ACH research.

Required Education & Experience (Knowledge, Skills, & Abilities):

HS Diploma or GED
Basic computer skills
Attention to detail and accuracy is imperative
Proficient written and verbal communication skill
Ability to cooperate and collaborate with coworkers and various levels of leadership and be cordial and professional in all interactions with members and coworkers in both on-site and remote work settings
Willingness to engage in ongoing training and professional development

Preferred Education & Experience (Knowledge, Skills, & Abilities):

Associate degree
Excellent analytical and research skills
1 year of relevant experience
Should have experience working with MS Office Suite (Excel, Word, Outlook, PowerPoint).

Job Environment & Physical Requirements:

Hybrid work flexibility permitted as determined by departmental, corporate and executive needs.

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.

Disclaimer

State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

About the Company

State Employees' Credit Union

Provides consumer financial services and planning

State Employees' Credit Union is a not-for-profit financial cooperative owned by its members, serving North Carolina state employees and their families with consumer financial services and financial advisory offerings. Its products include checking, savings, loans, mortgages, credit, and payments, plus retirement and education planning, tax preparation, insurance, trust and estate planning, and investments through partners, accessible through 273 branch offices, 1,100+ ATMs, 24/7 member services by phone, a website, and a mobile app. It differentiates itself by being member-owned rather than shareholder-owned and by combining a broad set of financial products with extensive planning services through partnerships, supported by a wide geographic footprint. Its goal is to help its more than 2.6 million members obtain affordable, accessible financial services and trusted guidance to meet both short- and long-term financial goals.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Raleigh, NC
Founded: 1937

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