Account Executive Africa & Middle East - Africa + Middle East

Overview

The Implementation Account executive for Africa & Middle East (AME) will assist in the successful execution of adaptation and transcreation projects by supporting the Implementation Lead and regional teams. This role involves managing day-to-day operations, ensuring all projects flow smoothly, and supporting the coordination of assets, production timelines, and reporting. The Implementation Account executive will work closely with both internal teams and clients to ensure that all assets meet quality standards and are delivered on time.

Responsibilities

Project Support & Coordination:

• Assist in managing the adaptation of assets for local markets by coordinating with the Adaptation Hub and local teams.
• Track project timelines and ensure smooth execution of adaptation projects.
• Help ensure that all projects follow brand guidelines and are produced to the highest standards.

Process & Workflow Assistance:

• Support the Implementation Lead in overseeing the end-to-end production process, from receiving briefs to the final delivery of assets.
• Help troubleshoot issues during the adaptation process and escalate when necessary.
• Collaborate with internal teams to ensure the efficient handling of all project requests.

Reporting & Documentation:

• Assist in collecting and verifying project data from the Adaptation Hub and preparing reports for the Implementation Lead.
• Ensure accurate documentation of project status, timelines, and issues.
• Provide administrative support for presentations and weekly/monthly project updates.

Relationship Support & Communication:

• Support the building of strong relationships with local teams, clients, and stakeholders.
• Communicate effectively with internal teams to ensure alignment on project goals and timelines.
• Provide regular updates on project status and assist in managing client expectations.

Qualifications

• 2+ years in a support or project coordination role within a creative agency, content production company, or related field.
• Basic understanding of campaign production, including digital, print, and film assets.
• Strong organizational and project management skills.
• Excellent communication skills and ability to work within a team.
• Comfortable using online tools and systems for project management and reporting.
• Ability to handle multiple tasks simultaneously and meet deadlines.
• Proactive problem-solving and troubleshooting skills.