Quality Manager

Overview

Individual will provide leadership in the day to day activities for all departments within the facility and partner with the Engineering community to solve problems and improve quality. Regular responsibilities require management of product and process data collection and summary, corrective action system updates, Calibration, internal auditing, and key customer communications. The position is also actively involved in daily Quality Engineering support, facilitating adherence to ISO9001:2008, TL9000, and 1E Nuclear Quality System requirements for the Quality Department and assisting other departments in their efforts in these areas.

Why Join Us?

• Play a key leadership role with the autonomy to drive meaningful change.
• Work with a collaborative leadership team that values innovation, accountability, and continuous learning.
• Be part of a company with a strong commitment to customer satisfaction, operational excellence, and employee development.

Responsibilities

• Ensures compliance with the quality system procedures for the manufacture of batteries for the nuclear industry:
  • Initiates traveler for all nuclear orders, provides oversight and management of dedication process, follows orders through shipment, reviews and approves paperwork, and maintains records of documents for nuclear orders.
• Maintain quality system documents and document control database (work instructions and plant procedures):
  • Initiates approval process for all document change orders and as necessary, removes, edits, and posts documents.
• Ensures compliance with monthly reviews of quality KPIs:
  • Presents the Quality Scorecard metrics along with corrective actions to improvements those metrics.
  • Ensures compliance with required company internal audit procedure by establishing a yearly schedule and complying to that schedule, supervises internal auditors, initiates internal audits and takes leadership role in audits, reviews results of audits and ensures that corrective actions have been written to address issues found, follows up on corrective actions through completion, and maintains records of internal audits.
• Oversees procedures dealing with internal quality complaints, customer complaints, and preventive actions:
  • Reviews internal complaints and customer complaints for pertinence to quality system and procedures; initiates preventive action on issues in order to improve processes, procedures, or to avoid issues at a later point in time; prepares corrective actions to address complaints or preventive measures; follows up on corrective actions through completion; and maintains records of complaints/preventive actions.
• Oversees quality communication process within the plant:
  • Prepares charts of quality activities for dissemination to plant personnel and visitors; prepares and disseminates results of management reviews, internal and external audits, other corrective actions taken; and maintains record of communications.
  • Communicates with other Shift Supervisors and Plant Manager on Quality related issues.
• Supervises plant quality technicians in accordance with plant policies and procedures:
  • Coordinates with Plant management team for appropriate staffing levels, assigns work and reviews shift paper work, trains and mentors, conducts employee performance reviews and provides feedback/counseling, and ensures a clean and safe work area.
    Provides ISO/TL/1E Quality System training for all departments and personnel, as necessary.
• Gathers, reports, and analyzes quality performance data, as necessary.
• Participates in quality and continuous improvement team activities, as necessary.
• Participates in process quality planning, including Failure Mode and Effects Analysis (FMEA); process control Plan development; and Quality Instructions, as needed.
• Provides quality and problem-solving support/training to the plant, as necessary.
• Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES:
Responsible for providing technical guidance and direction to positions including but not limited to Customer Quality Specialist, Quality Systems Coordinator, Quality Inspectors, Lab and Calibration Technicians, and clerks. Day to day supervision responsibilities include determining departmental training needs, evaluation of subordinate job performance, recommend salary/title changes, and determining hiring actions. Coaching and developing employees for future career advancement and to assure accountability and adherence to established policies and procedures.

RELATIONSHIPS:
Maintain positive corporate, employee, customer and vendor working relationships to enable resolution of the most difficult quality issues.

Qualifications

Education, Experience, Certifications:

• Minimum of 4 year technical degree in science, engineering or quality. Prefer degree in engineering
• 5-8 years related experience as a quality engineer or equivalent at a corporate and/or manufacturing plant, preferably a tier I supplier in the automotive industry
• CQE preferred
• Six Sigma Certification (Green Belt or Black Belt) preferred

Competencies, Skills, Knowledge:

• Demonstrate leadership skills
• Proficient in problem solving – root cause analysis, 5 why, etc.
• Must be quality and customer oriented
• Must have strong problem solving skills
• Knowledgeable in IATF 16949 quality standards; APQP methodology; Control Plans, FMEAs, and PPAPs
• Knowledgeable in Six Sigma and Lean tools
• Familiarity with Quality Operating Systems
• Must be able to work independently and in a team-oriented environment on multiple projects
• Strong skills in statistical methods
• Strong verbal/written communication and interpersonal skills
• Strong computer skills -Windows-based programs

TRAVEL, ADDITIONAL REQUIREMENTS:

• Travel Expectations: ≤ 15%

EEO

Stryten Energy is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

About Our Company

Stryten Energy is a leading battery manufacturer and energy storage company providing one of the industry’s most comprehensive portfolios of battery technologies and energy storage solutions. The company designs, manufactures and distributes advanced lead, lithium and vanadium redox flow batteries for automotive, commercial vehicle, golf cart, material handling, specialty motive, aerial work platforms, floor care, data center, telecommunications, utility, industrial, military and government applications. Headquartered in Alpharetta, Georgia, Stryten Energy operates 15 manufacturing and component facilities across the United States, with additional manufacturing operations in Mexico and China and commercial offices throughout Europe and Asia. The company’s portfolio includes the Stryten Energy, C&D Technologies and Trojan Battery product brands, serving customers worldwide with reliable energy storage solutions for critical infrastructure, mobility and national security applications. Learn more at www.stryten.com.