Full-Time

Communications Systems Engineer

TSC

TSC

201-500 employees

Global CX agency building customer journeys

No salary listed

No H1B Sponsorship

Washington, DC, USA

In Person

US Citizenship, US Top Secret Clearance Required

Category
Electrical Engineering (1)
Required Skills
Communications
Requirements
  • Bachelor’s degree in electrical engineering, computer engineering, a related technical field, or equivalent military experience and 10+ years of proven experience with RF and communications systems.
  • US Citizenship and an active DoD Secret clearance with the ability to obtain and maintain a DoD TS/SCI clearance.
  • Experience with full-lifecycle engineering (design, testing, troubleshooting, integration, maintenance).
  • Experience with technical requirements, documentation and design analysis.
  • Hands-on experience with testing and troubleshooting complex systems.
  • Excellent interpersonal and communication skills, able to interact effectively with customers and peers.
  • Demonstrated ability to work effectively in a high-stress, high-speed environment.
Responsibilities
  • System Design & Development; design and develop robust and reliable electronics and communications systems, analyze system requirements and translate them into design specifications, Create and maintain detailed documentation for all stages of the design process.
  • Testing & Troubleshooting; develop and execute comprehensive test plans for RF and communication systems, Identify, troubleshoot and resolve system-level issues in a timely manner, often in urgent and high-priority scenarios, perform root cause analysis of failures and implement corrective actions.
  • Integration & Maintenance; integrate new systems and components into existing infrastructure, perform routine maintenance and upgrades on communications equipment and antenna systems.
  • Customer & Team Interaction; work closely with a small and highly effective team to support various customers in understanding their needs to provide technical support and meet their requirements, collaborate with multi-disciplinary engineering teams to ensure project success, communicate project status and technical information effectively to peers & leadership.
Desired Qualifications
  • Ability to work both independently and as part of a multi-disciplinary team.
  • Strong understanding of electrical tools and equipment (crimpers, dies, multimeter, presses, connectors, contacts, wire gauges/types, soldering, etc.)
  • Experience working hands-on with network analyzers, spectrum analyzers and other RF test equipment.
  • Ability to lift and/or move 50 pounds.

TSC designs and builds digital customer experience solutions to help brands improve their relationships with consumers. The agency identifies friction points through customer journey mapping and usability testing, then develops and tests digital tools to solve these specific problems. As a member of the Sitel Group, TSC distinguishes itself by combining the agility of a specialized agency with the massive global reach and resources of a parent company spanning 140 countries. Its goal is to drive business growth by replacing frustrating brand interactions with digital experiences that make customers happier.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

2011

Simplify Jobs

Simplify's Take

What believers are saying

  • Zaion partnership boosts AI voice automation for enterprise clients.
  • Serves blue-chip clients like BNP Paribas, Nestlé, and Orange.
  • Sitel Group membership accesses 75,000-person global CX platform.

What critics are saying

  • Foundever rebrand erases TSC identity in 3-6 months.
  • Qualtrics XM3 automates journey mapping 40% faster by March 2026.
  • GPT-5 no-code tools capture 30% market by February 2026.

What makes TSC unique

  • TSC excels in chatbot deployments for Parc Astérix and Ramsay Santé.
  • TSC partners with Zaion for AI callbots serving Accor and Citroën.
  • TSC leads in Social Media Intelligence and Visual IVR expertise.

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Benefits

Health Insurance

401(k) Company Match

Flexible Work Hours

Remote Work Options

Paid Vacation

Tuition Reimbursement