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Duke University

Private research university in Durham, NC

Project Coordinator

Full-Time
$45.7k - $73.1k/yr
Junior
Bachelor's
Durham, NC, USA
In Person
Project & Program ManagementProgram Management

About the job

Requirements
  • A bachelor's degree or equivalent is required.
  • One year of experience in program administration or activities involving academic, instructional, or counseling work is required to acquire the skills needed to plan, coordinate, and implement program activities and events, or an equivalent combination of relevant education and experience is acceptable.
  • Ability to execute program processes accurately and thoroughly, monitor deadlines, eligibility criteria, and resources, and identify and correct discrepancies or errors.
  • Ability to write, speak, and present information effectively and accurately across a variety of settings, and to clearly communicate ideas, concepts, and suggestions to individuals and groups.
  • Ability to provide responsive, student-centered service to students and campus partners, addressing questions, concerns, and sensitive matters professionally, empathetically, and clearly.
  • Ability to use Microsoft Excel to maintain accurate data systems and tracking tools for program operations and reporting.
  • Ability to maintain the integrity, confidentiality, and reliability of program participation data, monitor processes, generate reports, and identify opportunities to improve operational efficiency.
Responsibilities
  • Manage applications for visiting and high school Summer Session students through Slate, monitor application materials and requirements, communicate updates, and resolve student issues.
  • Coordinate marketing campaigns for the high school summer and pre-med post-baccalaureate programs with Trinity Communications and the Associate Dean for Undergraduate Education.
  • Coordinate faculty committee reviews for both programs by providing application materials, attending meetings, recording admissions decisions, and communicating decisions to stakeholders.
  • Manage applicant waitlists in coordination with applicants, admissions committees, and the Associate Dean for Undergraduate Education, ensuring enrollment targets and deadlines are met.
  • Monitor waitlist and enrollment information for trends or concerns affecting targets and deadlines, and recommend appropriate actions to the Associate Dean for Undergraduate Education.
  • Track Summer Session and post-baccalaureate courses as they move through CourseLeaf and ensure course information is accurately reflected in program materials and systems.
  • Monitor more than 150 summer-session courses across summer sessions 1 and 2, and 50–75 post-baccalaureate courses between the fall and spring semesters; coordinate with departments to ensure course approvals and system entry are completed on schedule.
  • Communicate with Directors of Undergraduate Studies and Directors of Undergraduate Studies Assistants, and maintain data integrity between DukeHub and program websites so course listings are correct across platforms.
  • Review and evaluate course-data monitoring and maintenance processes for consistency, accuracy, and timeliness across CourseLeaf, DukeHub, and program websites; identify discrepancies and coordinate corrections or process improvements.
  • Monitor course enrollment and provide regular updates to support planning, communications, and decision-making.
  • Compile DukeHub Summer Session enrollment data to identify trends, share information with departments to support future course planning, and share data with Trinity Communications to inform marketing strategies.
  • Compile DukeHub post-baccalaureate enrollment data to monitor course capacity and other details relevant to decisions about future course offerings.
  • Plan, implement, and coordinate processes for monitoring the collection, storage, validation and cleaning, analysis, and dissemination of enrollment and program data from DukeHub and other sources.
  • Prepare reports and analyses on program progress, adverse trends or concerns, and recommendations or conclusions to support program planning and decision-making as requested.
  • Communicate and coordinate with campus partners to support the development and delivery of Summer Session programs and activities.
  • Coordinate student workshops with the Academic Resource Center and Thompson Writing Program on expectations for college work, student panels on college life, and faculty panels on expectations for high school summer students.
  • Coordinate post-baccalaureate welcome events, workshops, tours of Duke School of Medicine facilities, and an end-of-year commencement ceremony.
  • Book rooms, order food, and coordinate with departmental Directors of Undergraduate Studies Assistants and current students for program activities.
  • Maintain ongoing liaison with faculty, staff, campus partners, and stakeholders to coordinate program activities, share information, respond to inquiries, and support timely information and data exchange.
  • Collaborate with Trinity Communications and the Marketing Manager to develop and implement communications across digital, web-based, and print platforms for both programs.
  • Support student recruitment through targeted marketing strategies, outreach campaigns, and multiple communication channels, including online information sessions.
  • Coordinate program-event logistics, including room reservations, catering, supplies, and other event needs; plan at least one event per month across the high school summer and post-baccalaureate programs.
  • Assist with planning and facilitating information sessions for students, families, faculty, and other Summer Session and post-baccalaureate audiences.

About the company

Duke University is a research university offering undergraduate, graduate, and professional education alongside interdisciplinary research and health care.

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