SMCP

Global fashion house with design-to-retail lifecycle

Assistant Store Manager

Retail Store ManagementConfirmed live in the last 24 hours

Full-timeRoermond, NetherlandsNo salary listedIn-person

About the Job

Requirements

More than 2 years of management experience in the premium or luxury retail industry.
Familiarity with fashion and fashion trends.
A good sense for business.
A strong sense of customer service.
Ability to supervise and motivate a team.
Willingness to take on challenges.

Responsibilities

Assist the Store Manager with the store's management and daily operations, including sales, customer service, operations and administration, communication, marketing, and merchandising.
Assist in tracking, monitoring, and communicating business results.
Ensure all associates practice an elevated level of sales and service, leading by example.
Ensure all sales-related policies and procedures are maintained.
Ensure all associates provide the highest level of customer service.
Resolve client problems and complaints quickly and effectively.
Collaborate with the Store Manager to ensure compliance with all policies and procedures.
Support and assist with staff training in appropriate register usage and maintenance.
Understand and properly execute all management register functions.
Assist in implementing and maintaining all merchandising and visual directives.
Ensure deliveries are processed properly and promptly.
Identify and communicate product concerns in a timely manner.
Communicate inventory needs to support business goals.
Assist with staff recruitment, training, and development.
Assist in ensuring the integrity of payroll and the payroll process.
Continually evaluate each employee's performance and provide regular feedback to ensure results.
Resolve human-resources issues promptly and effectively, partnering with HR when necessary.
Ensure image and grooming standards are professional, reflect the brand image, and are followed at all times.

Job Description

We are looking for an Assistant Store Manager to assist Store Manager in management and daily operation of the store, including sales, customer service, operations and administration, communication, marketing and merchandising.

Sales & Service

• Assist in the tracking, monitoring, and communication of business results
• Ensure an elevated level of sales and service is practiced by all associates; lead by example
• Ensure all sales related policies and procedures are maintained
• Ensure all associates provide the highest level of customer service
• Resolve all client problems and complaints quickly and effectively

Operations

• Collaborate with store manager ensuring all Policies & Procedures are compliant
• Support and assist in staff training in all areas of appropriate register usage and maintenance
• Understand and properly execute all management register functions

Merchandising/visual

• Assist in the implementation and maintenance of all merchandising/visual directives
• Ensure deliveries are properly processed in a timely manner
• Identify and communicate product concerns in a timely manner
• Communicate inventory needs to support the business goal

Human resources

• Assist in the recruitment, training and development of staff
• Assist in ensuring the integrity of payroll and the payroll process
• Continually evaluate the performance of each employee and provide constant feedback to ensure results
• Resolve all human resources issues in a timely and effective manner, partnering with HR when necessary
• Ensure image and grooming standards are professional, reflective of the brand image and adhered to at all times

Qualifications

You have more than 2 years of experience in management in the premium/luxury retail industry.

· You are passionate about fashion and familiar of fashion trends.

· You can demonstrate good sense for business.

· You have an excellent sense for customer service.

· You are able to supervise and motivate a team.

· You are willing to take on challenges.

Additional Information

About the Company

SMCP

Global fashion house with design-to-retail lifecycle

SMCP is a global fashion house that oversees four brands—Sandro, Maje, Claudie Pierlot, and De Fursac. It designs, sources, produces, markets, and sells high-end fashion, managing the full product lifecycle from concept to retail. Its products move from idea to storefronts through a unified process that covers design, production, marketing, and distribution across physical stores, pop-ups, and e-commerce. The company distinguishes itself by owning and operating multiple Parisian-inspired brands under one roof, leveraging agile teams and a centralized lifecycle to sync creative work with commerce, and pursuing collaborations with artists, limited editions, and selective social initiatives to enhance brand value. SMCP aims to be a leading global luxury fashion house that delivers Parisian elegance across five continents while strengthening customer engagement through omnichannel retail and philanthropic partnerships.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Paris, France
Founded: 2010

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