Full-Time
Posted on 9/11/2024
Optimizes workforce management for customer support
$110k - $140kAnnually
Mid
San Francisco, CA, USA + 1 more
More locations: New York, NY, USA
Hybrid work model with in-office presence required.
Assembled offers a platform that enhances workforce management for customer support teams through advanced scheduling, real-time monitoring, and data analytics. The platform uses artificial intelligence and automation to track agent adherence to schedules and provide real-time performance data, helping businesses maintain high service uptime. Unlike its competitors, Assembled focuses specifically on optimizing customer support operations, which helps reduce costs and improve agent productivity. The company's goal is to ensure that support teams are effectively managed to enhance customer satisfaction.
Company Stage
Series B
Total Funding
$68.8M
Headquarters
San Francisco, California
Founded
2018
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Competitive compensation and equity package
Insurance coverage
401(k)
CSA Credit
Stipend for use at any Assembled customer
Professional development stipend
Wellness stipend