Full-Time

Campaign Manager

Posted on 9/11/2024

Assembled

Assembled

51-200 employees

Optimizes workforce management for customer support

Enterprise Software
AI & Machine Learning

Compensation Overview

$110k - $140kAnnually

+ Stock Options

Mid

San Francisco, CA, USA + 1 more

More locations: New York, NY, USA

Hybrid work model with in-office presence required.

Category
Growth Marketing
Growth & Marketing
Required Skills
Hubspot
Salesforce
Google AdWords
Data Analysis
Requirements
  • 3-5 years of experience in demand generation or digital marketing, with a focus on LinkedIn and Google Ads.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Experience with our tech stack: Google Suite, Salesforce, Hubspot, and Slack.
  • Experience in customer support is a plus, but not required.
Responsibilities
  • Develop and execute demand generation strategies aligned with business goals and growth targets.
  • Collaborate with the marketing and sales teams to identify target audiences and define key campaign objectives.
  • Create comprehensive campaign plans, including timelines, budgets, and performance goals.
  • Design, implement, and manage LinkedIn and Google Ads campaigns to generate high-quality leads.
  • Develop compelling ad copy, creatives, and landing pages tailored to the target audience.
  • Manage day-to-day operations of campaigns, including monitoring, optimization, and troubleshooting.
  • Continuously analyze campaign performance using various analytics tools and dashboards.
  • Conduct A/B tests to optimize ad performance and improve ROI.
  • Provide regular reports on campaign performance, insights, and recommendations for improvement.
  • Work closely with the content, design, and product teams to ensure campaign assets are on-brand and effective.
  • Partner with the sales team to ensure seamless lead handoff and follow-up.
  • Communicate campaign progress and results to key stakeholders.
  • Stay up-to-date with industry trends, best practices, and new advertising features.
  • Identify new opportunities for campaign growth and innovation.
  • Test and implement new strategies to enhance demand generation efforts.

Assembled offers a platform that enhances workforce management for customer support teams through advanced scheduling, real-time monitoring, and data analytics. The platform uses artificial intelligence and automation to track agent adherence to schedules and provide real-time performance data, helping businesses maintain high service uptime. Unlike its competitors, Assembled focuses specifically on optimizing customer support operations, which helps reduce costs and improve agent productivity. The company's goal is to ensure that support teams are effectively managed to enhance customer satisfaction.

Company Stage

Series B

Total Funding

$68.8M

Headquarters

San Francisco, California

Founded

2018

Growth & Insights
Headcount

6 month growth

23%

1 year growth

3%

2 year growth

23%
Simplify Jobs

Simplify's Take

What believers are saying

  • Raised $51M in Series B funding for product development and expansion.
  • Growing demand for remote work tools aligns with Assembled's time zone management features.
  • Omnichannel support trend supports Assembled's multi-channel staffing capabilities.

What critics are saying

  • Competition from established CRM platforms like Salesforce and SAP.
  • Dependence on continuous AI and tech advancements for platform effectiveness.
  • Market saturation in workforce management tools could limit growth potential.

What makes Assembled unique

  • Assembled integrates with tools like Google Calendar and Slack for seamless scheduling.
  • The platform offers AI-driven forecasting for support volume and staffing plans.
  • Assembled provides real-time data on system performance and agent adherence.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Competitive compensation and equity package

Insurance coverage

401(k)

CSA Credit

Stipend for use at any Assembled customer

Professional development stipend

Wellness stipend

INACTIVE