Architect – Viewer experience

Job Summary: As an Architect in the Foundations Org at JioHotstar, you will define the long-term technical vision and lead the evolution of core platforms, including the server-guided UI orchestration system. You’ll dive deep into challenges of scale and speed that directly impact video viewer funnel conversions and reach, helping make JioHotstar ubiquitous. This role involves designing scalable, fault-tolerant, and cost-efficient systems for massive and unpredictable LIVE traffic, collaborating closely with engineering, product, and data teams, and mentoring engineers while driving architectural excellence across the organization.
 
About the team: At JioHotstar, the Viewer Experience org is at the heart of how millions discover, engage with, and fall in love with our platform. We own the end-to-end user journey—from first app launch to daily habit loops—across Search, Personalization, Watch Experience, Interactivity, and more. We blend world-class engineering, ML, design, and data to deliver a seamless, personalized, and engaging OTT experience at massive scale. If you're passionate about building immersive, intelligent, and performant user experiences that delight a billion users, join us in shaping the future of streaming.
The Foundations team ensures that every user touchpoint with Hotstar is fast, stable, and secure. From cutting app startup time to scaling for unpredictable LIVE spikes, we build the core infra and platforms that power all of JioHotstar. We own Identity, Performance, CRM infra, design systems, and cross-platform consistency—enabling every other team to build boldly and ship reliably.
 
Key responsibilities:

• Define and drive long-term architecture for platform systems across teams

• Lead the management of operational excellence, focusing on efficiency in cost and operations, and providing guidance for the team’s improvement

• Ensure the quality of the overall architecture and design of various systems and components

• Simplify complex problems into straightforward solutions

• Develop technical roadmaps for future directions and technological advancements

• Understand system interdependencies and limitations to facilitate decision-making and conflict resolution within teams

• Take ownership of building and launching key components and systems

• Influence teams technically to enhance productivity and effectiveness, while also mentoring on advanced technical matters for career development

• Facilitate rapid prototyping to identify and eliminate blind spots

Skills & Attributes for Success:

• Led by example, took ownership of projects, and spearheaded the development and launch of critical components and systems

• Possess sound business judgment and strong influencing skills to drive strategic decisions and initiatives effectively

• Strong analytical thinking to dissect complex problems and devise innovative solutions, showcasing exceptional problem-solving abilities

• Demonstrated proficiency in software development, leveraging hands-on experience and expertise to design and implement high-quality solutions

• Offered extensive technical knowledge in data structures, algorithms, and performance optimization, and provided comprehensive guidance across frontend and backend technologies

• Mentored team members to success while fostering a collaborative and inclusive environment, exhibiting strong leadership qualities

• Thrived in dynamic environments, achieved goals, and addressed challenges for long-term success

• Maintained a growth mindset, continuously expanded knowledge and skills, and contributed to a positive team culture

Preferred education and experience:
Bachelors/Masters in Computer Science or a related field with 10+ years of experience in software development