Manager, Inbound Sales

About Airwallex

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.

We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.

We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.

Manager, Inbound Sales, SEA

How you’ll make impact

Airwallex is scaling its inbound sales capability for Southeast Asia through its Bangalore hub. You’ll lead a team of ISRs who own the full funnel for SME clients sourced via Marketing and Partnerships. That runs from lead assignment to qualification, pitch, onboarding, and ramp-up to qualified volumes.

You’ll build a hungry, self-starting team that moves fast and works with discipline. You’ll set the standard for speed, urgency, and Salesforce hygiene, and you’ll turn high inbound volume into revenue in the shortest possible time.

• Build, hire, and develop a high-performing ISR team defined by hustle, speed, and ambition.

• Own team performance across lead response time, qualification, conversion, closed-won deals, ramp to qualified volumes, revenue contribution, and forecast quality.

• Drive daily operating discipline: lead-clearing SLAs, follow-up cadences, and structured workflows that maximise output and quality.

• Enforce Salesforce hygiene as the source of truth. Make sure every rep prioritises leads and manages their pipeline from accurate data and forecasting.

• Improve qualification frameworks, sales processes, and GTM execution to increase conversion and accelerate deals to activation.

• Coach reps through discovery, value-selling, negotiation, closing, onboarding, and ramp-up. Develop independent sellers who find the shortest path to an activated, transacting client without waiting for instructions.

• Own the feedback loop with Marketing and Partnerships to improve top-of-funnel lead quality and channel performance.

• Establish structured collaboration between the Bangalore team, Javen Tan, and regional SME & Growth sales teams supporting SEA.

• Partner with Revenue Operations, Revenue Enablement, Product, Risk, Compliance, Operations, Onboarding, and Account Management to improve customer experience, handover quality, and sales execution.

• Use call reviews, pipeline inspections, deal reviews, win-loss analysis, and feedback loops to raise individual and team performance.

This is an in-office role, and you’ll be in our Bangalore office five days a week.

What we’re looking for

Essentials

• At least 5 years of hands-on experience as a sales rep in inbound, inside sales, ISR, SDR, or high-velocity B2B sales, plus at least 3 years managing and developing a team of sales reps.

• Experience leading a high-velocity inbound team, with a track record of hustle and operational excellence in a fast-paced, high-lead-volume environment.

• A proven track record of hiring, coaching, and developing sales talent, particularly self-starters and early-career sellers.

• Demonstrated success managing sales performance across lead conversion, revenue, ramped volumes, pipeline, and forecast targets.

• Deep understanding of full-cycle B2B sales: qualification, discovery, value-selling, negotiation, closing, onboarding, and activation.

• Strong command of Salesforce and sales engagement tools (such as Outreach), with the discipline to enforce CRM hygiene, pipeline reporting, and forecasting.

• Experience working with distributed teams and stakeholders across multiple countries or time zones.

• Excellent communication, collaboration, coaching, and stakeholder-management skills.

Preferred

• Experience selling to SMEs, founders, finance leaders, or finance teams.

• Experience in payments, FX, cards, treasury, spend management, lending, or complex B2B SaaS.

• Experience supporting Singapore or broader Southeast Asian markets.

• Experience with marketing- or partnership-sourced funnels and GTM feedback loops.

• Experience implementing automation or AI-assisted sales workflows while maintaining quality and compliance controls.

You’ll thrive here if

• You have a track record of hitting your numbers and you’re motivated by stretch goals.

• You’re hungry and ambitious, and you want to build a team that is too.

• You have a strong sense of urgency, you move fast, and you hold your team to the same standard.

• You’re a self-starter who owns the outcome and doesn’t wait for permission to fix what’s broken.

• You believe discipline and structure create speed, and you can build the operating rhythm to prove it.

• You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally.

• You value in-person collaboration and are happy being in the office five days a week.

• You communicate clearly and directly across cultures, and you’re thoughtful about how context shifts meaning across borders.

Learn more about your team

SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You’re not selling a feature. You’re helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.

It’s a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.

If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.