Customer Experience Associate
About the job
- Open and flexible availability, including evenings, overnights, weekends, and holidays.
- Availability to consistently work weekends, special projects, product drops or releases, and other business-required shifts.
- At least 1 year of experience in a retail sales position.
- Efficient time management skills.
- Ability to multitask and manage multiple projects at once.
- Ability to stand and walk for prolonged periods.
- Ability to lift and move 25 pounds.
- Ability to perform standard retail operations tasks, including bending, twisting, and climbing ladders or step stools.
- Communicate with the Management team regarding overall responsibilities, project direction, and tasks.
- Greet, assist, and provide customer service to all Kith customers.
- Support Client Advisors to ensure clients receive genuine and efficient service during and after their store experience.
- Complete cashier responsibilities under Management direction, including cash handling, processing returns, and mobile point-of-sale transactions.
- Provide friendly, professional, and accurate service at the registers.
- Partner with the Management team to execute action plans efficiently.
- Maintain familiarity with product knowledge, brand history, company policies, and store and company strategies.
- Complete assigned tasks and responsibilities during each shift, which may be scheduled before, during, or after store operating hours.
- Assist with operational tasks and ensure their accuracy as business needs require.
- Support sales-floor replenishment, stockroom organization, and visual standards before, during, and after store operating hours.
- Partner with Management and Visual teams to maintain an appealing sales floor and meet brand visual standards.
- Communicate product sell-through to ensure product availability.
- Follow company policies and procedures, including availability and scheduling requirements.
- Assist the store management team with housekeeping, including dusting, sweeping, trash collection, and other standard retail tasks.
- Assist with visual initiatives as needed.
- Assist with cycle counts, physical inventories, and other inventory-management tasks as required.
- At least 1 year of experience in customer service; preferred but not required.
- At least 1 year of experience in apparel, footwear, or luxury goods; preferred but not required.
About the company
Kith is a lifestyle brand and retail concept that offers in-house apparel for men, women, and children, plus experiential storefronts that include an ice cream parlor and a full-service restaurant. Its products are designed through in-house lines and high-profile collaborations, with a focus on storytelling and nostalgia to connect clothing to consumer passions. The brand sells its apparel and collaborates with partners like Coca-Cola, Nike, Versace, and BMW, delivering not only products but immersive, branded experiences in flagship stores across three continents. What sets Kith apart is its emphasis on storytelling, multi-category experiences, and hands-on leadership by founder Ronnie Fieg, who drives premium product quality and unique customer experiences. The company’s goal is to give consumers more value than what they pay for by offering premium products paired with memorable, connected experiences, while growing its global footprint.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
New York City, New York
Founded
2011
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Simplify's Take
What believers are saying
- Kith opened West Hollywood flagship May 6, 2026, adding VIP Studio and Ronnie’s Pronto.
- Kith launched Kith Ivy in Tribeca in 2026, expanding into hospitality and membership revenue.
- Kith Fall 2026, K-Tech 3, and Footwear Archive sustain constant product drops through October 2026.
What critics are saying
- Guillermo Prieto v. Kith Retail LLC opened January 22, 2026, exposing TCPA liability.
- BBB logged 67 complaints in three years, signaling recurring customer-service failures.
- Ronnie Fieg is the single point of failure; losing him cripples Kith’s brand machine.
What makes Kith unique
- Ronnie Fieg designs every product and controls Kith’s global creative direction.
- Kith runs 23 physical locations and refuses wholesale or outside shareholders.
- Kith dominates collaborations, spanning Nike, adidas, New Balance, BMW, On, and NFL.
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Company News
Kith, United Arrows & Sons x New Balance 990v3 drops October 2. Two anniversary colorways revisit a familiar palette with updated materials and details. Kith reunites with United Arrows & Sons and New Balance for two Made in USA 990v3 colorways created for Kith's fifteenth anniversary. The release revisits a New Balance palette that first appeared through United Arrows' Beauty & Youth label in 2008. The original colorway debuted on the Made in USA 997.5, combining a grey suede base with purple and pink accents. Ronnie Fieg later called it his "favorite New Balance colorway ever," leading Kith and United Arrows to revisit the design in 2018 on the same model. The three brands continued the collaboration in 2022 with a new interpretation of the Made in USA 990v4 in adult and kids' sizing. For Kith's fifteenth anniversary, the grey, purple and pink palette now appears on the Made in USA 990v3. Dark grey mesh covers the vamp, while light grey pigskin suede forms the overlays. Purple appears on the perforated toe and collar panels, with pink on the N logos, midsoles and heel windows. Discover more Photography Photographic & Digital Arts Black tongues and heel tabs carry over a detail from the previous two collaborations. The trio also introduces a predominantly black version using the same material construction. Dark grey mesh covers the vamp, paired with black pigskin suede overlays and light grey perforated toe and collar panels. Neon green appears on the N logos, midsoles and heel windows. Both pairs feature Kith and United Arrows & Sons branding on the dubraes. The insoles carry Kith fifteenth anniversary graphics alongside United Arrows & Sons and New Balance branding. Each pair arrives in custom packaging, with an illustration of the corresponding colorway on the shoebox lid and an accompanying dust bag. Kith, United Arrows & Sons and New Balance will release both Made in USA 990v3 colorways exclusively in the United States on October 2. The shoes will be available at Kith stores, Kith.com and the Kith App at 11 AM EST. As Deputy Editor at DSCENE, Ana Markovic covers news in fashion, sport and entertainment, writes creative features, and interviews high-profile talent.
Kith & United Arrows & Sons reunite on the New Balance 990v3. Jose Partida 3 hours ago This post contains references to products from its advertisers. SoleSavy may receive compensation when you click on links. The information provided on this site are original content of SoleSavy. The partnership that has birthed classic New Balance collaborations is back, and it's bringing a new colorway, too. Kith's 15th anniversary celebration continues this week with the reintroduction of the New Balance 990v3. The beloved model has taken a bit of a reprise in recent times. Now, through a connection with United Arrows & Sons, Kith is bringing the sneaker back into the consciousness of sneakerheads. This release marks the third collaboration between Kith and United Arrows & Sons to reinterpret the Japanese brand's iconic New Balance colorway. First introduced in 2008 on the Made in USA 997.5 through United Arrows' Beauty & Youth label, the original design paired a grey suede base with purple and pink accents. Ronnie Fieg has called it his "favorite New Balance colorway ever," inspiring a partnership to revisit the palette ten years later on the Made in USA 997.5 in 2018. The trio continued the story in 2022 with a creative take on the Made in USA 990v4 in adult and kids' sizing. For Kith's fifteenth anniversary, the signature palette returns on the Made in USA 990v3, featuring a dark grey mesh vamp and light grey pigskin suede overlays. Purple accents define the perforated toe and collar panels, while pink highlights the N logos, midsoles, and heel windows. Black tongues and heel tabs carry through a signature detail from the two previous collaborations. Alongside the returning palette, the trio debuts an all-new, predominantly black colorway crafted from the same materials. A dark grey mesh vamp is paired with black pigskin suede overlays and light grey perforated toe and collar panels. Neon green accents on the N logos, midsoles, and heel windows complete the design. Both models feature Kith and United Arrows & Sons branding on the dubraes, with commemorative Kith fifteenth anniversary marks alongside United Arrows & Sons and New Balance branding on the insoles. Each pair arrives in custom packaging, with an illustration of its respective colorway on the shoebox lid and accompanying dust bag. The Kith, United Arrows & Sons, and New Balance Made in USA 990v3 will release exclusively in the United States on October 2nd, available in-store, on Kith.com, and on the Kith App at 11 AM EST. The raffles are open live now on the Kith App, with an early access period expected for Voyage members tomorrow, Sole Savy is unreal! With a busy schedule it's hard to keep up on shoes, and the group keeps me up to date on releases, tips on how to manually cop, and a marketplace with killer deals from fellow like minded collectors. It's changed the sneaker game for me!
Kith Women Fall 2026 | Hold the Line campaign. September 21, 2026 Released on September 25, 2026 at 11am EST. Shop Now Kith Women introduces its Fall 2026 collection titled Hold the Line, a concentrated exploration into how workplace womenswear has evolved from one century into the other. Reimagined beyond traditional workwear, Kith Women | Hold the Line evolves the suit as a new kind of daywear and eveningwear - one that reflects the woman wearing it: assured, intentional, and entirely in control. The campaign pays homage to women at the forefront of communication - from the switchboard operators of the 1960s to the office culture of the 1990s and the women shaping conversation today. Across generations, these spaces were defined by codes, discretion, composure, and control, creating a distinct language of confidence that informs Kith Women's Fall 2026 collection. In 2026, the suit is no longer reserved for the office or required at all; its relevance lies in the choice to wear it. Tailoring becomes a contemporary form of armor: worn from day into evening, to dinner, on a date, or simply because the occasion calls for confidence. Comprising structured layers, and a contemporary palette, this season's assortment is designed with the intention to empower the wearer through femininity and form. Explore premium fabrics seen on standouts such as the Jun Leather Trench Jacket, Vivien Leather Corset Jacket, the tweed Seymour Collared Mini, Ahn Harness Short, and Keshi Cropped Blazer, and the Merle Belted Suiting Jacket, Yuki Belted Zip Shirt, and Joni Suiting Bootcut Pant, all made of a seasonal wool suiting blend. Occasionwear designed for transitioning from day to night, a signature subcategory to the Kith Women brand, comprises new silhouettes such as the Desma Suiting Dress, the Amayna Hooded Backless Mini, and the Aera Zip Bodysuit, designed in Black and Cool Heather Grey. Through this year's Fall Classics, Kith Women introduces elevated staples integral to everyday wardrobing, highlighted by statement outerwear, the return of Kith Women signature silhouettes, and sleek, elevated loungewear. Versatility is key for Kith Women, executed on the Rydan Reversible Bomber Jacket, Rogan Reversible Harrington Jacket, and the all-new Park Denim Jean, while familiar favorites return in the form of matching sets, including the Mulberry II Tee, this season made in Pima cotton, Shain III Sweatpant, and the Wyler Full Zip Jacket. New styles are added to the tees, sweatshirts, pants, and shorts categories, Fall 2026 featuring the Peige Panelled Oversized Zip Jacket, Hira Panelled Sweatpant, and Baila Barrel Sweatpant. Lastly, Kith Women showcases new seasonal-exclusive graphics across the Mulberry Vintage, Fei, and Long Sleeve Tees, complete with studded, printed, and embroidered motifs. Kith Women introduces new bag silhouettes for Fall 2026 - the Nylon Eliza Tote made of durable Kith Monogram Jacquard, made for truly living out of and ideal for throwing all of your belongings in as an everyday companion, the Rena Distressed Leather Shoulder Bag, a mid-priced luxury leather bowler-descendent with a long drop handle and standout buckle detail, and the Toast Wallet Crossbody, the ultimate playful micro take on a Fall statement accessory, made of distressed leather and cow suede. The Imana Crescent Shoulder Bag returns, this season iterated in premium mixed suede, complete with gold buckle hardware, subtle Kith Script foil branding, and a canvas lining. Throughout the accessory collection is Kith & Kin 2011 branding that pays homage to Kith's 15th Anniversary this year, seen on other premium leather goods such as belts, bag charms, fitted gloves. Designed for optimal wearability and life on-the-go, Kith Women introduces functional-yet-sleek accessories, seen by the debut of the Dog Walk Charm, a mini iteration of the Harlowe designed to hold dog bags and clip to your leash, the silk jacquard Serif Tie, Cotton Crew Tabi Sock featuring a split toe, Garter Belt Socks, Stirrup Thigh-High Socks, and Lined Tights. Lastly, the headwear assortment signals a transition into colder weather with the Encrusted Fitted Balaclava, alongside classic caps with '47, designed to compliment the main apparel assortment. The complete Kith Women Fall 2026 Collection releases on Friday, September 25th in store, online, and on the Kith App at 11 AM in New York, London, Paris, and Tokyo timezones. Kith Women Jun Leather Trench Jacket Kith Women Vivien Leather Corset Jacket Kith Women Merle Belted Suiting Jacket Kith Women Jin Harness Micro Short Kith Women Joni Suiting Bootcut Pant Kith Women Syd Faux Leather Harrington Jacket
Kith x On expands the K-Tech line with the new K-Tech 3. The new silhouettes lead a footwear lineup joined by seasonal updates to the K-Tech 1 and K-Tech 2. Name: Kith K-Tech Fall 2026 MSRP: $180- 190 USD Release Date: Available Now Where to Buy: Kith Kith and On are expanding their collaborative footwear partnership for Fall 2026 with the introduction of the K-Tech 3, the duo's first dedicated lifestyle silhouette. Building upon the foundation of their previous releases, the new K-Tech 3 features a highly textured upper crafted from technical woven mesh and layered with premium suede overlays. Two colorways offer markedly different treatments: Ivory/Storm layers creamy mesh and pale suede with yellow-green detailing around the heel and branding, finished by a contrasting teal-toned midsole edge, while Black/Black takes a more understated approach with tonal black mesh, matte suede and matching tooling that lets the differences in texture define the shoe. Co-branding appears across the tongue, footbed and lateral side, with K&K artwork placed medially. The new drop also revisits the earlier K-Tech 1 and K-Tech 2 with new seasonal finishes. The performance-focused K-Tech 1 appears in Shark/Ox, combining a cool grey, subtly purplish technical mesh upper with darker overlays and an almost-black sculpted CloudTec(R) sole; underneath, a dual-density Helion(TM) foam midsole, Speedboard(R) and Kith Monogram tread maintain its running-oriented specifications. The everyday K-Tech 2 arrives in Grain/Taiga, mixing cream open mesh with muted olive, pale blue-grey and brown suede against dark tooling, and Ruby/Ox, which shifts into burgundy mesh, dusty pink suede and deep berry accents for a richer tonal effect. Both K-Tech 2 versions retain the segmented CloudTec(R) tooling and dual-density Helion(TM) foam used across the performance platform. The footwear accompanies K-Tech's broader Fall 2026 apparel offering of lightweight jackets, moisture-wicking tops, technical pants and shorts, plus accessories.
BMW steals the show at Monterey Car Week 2026. Wednesday, 16 September, 2026 BMW took center stage at Monterey Car Week 2026, where electric performance, modern luxury, and four decades of motorsport heritage had their moment. Across the week, boundary-pushing concepts appeared alongside road cars, race cars, and a design collaboration, giving some insights into future new BMW models in the process. BMW of Creve Coeur highlights some special moments from the event. BMW M previewed its electric future. The BMW M Concept Neue Klasse made its North American debut following its world premiere at the 24 Hours of Le Mans. The fully electric concept explores a quad-motor drive system managed through M-specific programming for the Heart of Joy control system. By coordinating the powertrain and driving dynamics, the technology points toward precise, immediate responses behind the wheel, while pointing the way forward for future models. Vision BMW ALPINA took a refined route. Monterey's second North American concept debut approached performance from another angle. Vision BMW ALPINA paired a sweeping coupe roofline and carefully modeled shark nose with full-grain leather and watchmaking-inspired metalwork. The effect was distinctly BMW ALPINA: powerful in presence, yet calm and richly detailed. BMW M3 heritage grounded the future. Forty years of BMW M3 gave Monterey another reason to celebrate. Legends of the Autobahn(R) traced its evolution from the first-generation E30 BMW M3 to the new limited-edition 2027 BMW M3 CS Handschalter. Four generations of BMW M3 race cars also took to WeatherTech(R) Raceway Laguna Seca, bringing that history to life through familiar shapes, sounds, and competition engineering. Kith extended the story beyond cars. BMW's fourth collaboration with Kith carried the celebration into fashion and collector culture. The program paired bespoke automobiles by Kith founder Ronnie Fieg with a new clothing and accessories collection. Together, the cars and apparel gave enthusiasts a fresh way to experience BMW design beyond the road. Continue the BMW story in Creve Coeur, MO. Monterey Car Week gave BMW room to celebrate several sides of the brand at once. The concepts offered a glimpse of what may come next, while the BMW M3 anniversary and Kith collaboration gave familiar passions new energy. Visit BMW of Creve Coeur to explore how today's new BMW lineup brings performance, technology, and individual expression to every drive.