Full-Time

Design Lead

Confirmed live in the last 24 hours

Canary Technologies

Canary Technologies

51-200 employees

Hospitality management software for hotels

Compensation Overview

$175k - $250k/yr

Senior, Expert

New York, NY, USA

This position is hybrid, requiring some in-office presence in New York. Team members can visit offices in New York, San Francisco, or Dallas and are provided a travel stipend for doing so.

Category
Product & UX/UI Design
UI/UX & Design
Required Skills
Interaction Design
Agile
UI/UX Design
Adobe Creative Suite
Figma
Sketch
Product Design
Data Analysis
Requirements
  • 8+ years of experience in product design, with a focus on developing software solutions across mobile and web surfaces
  • Proven experience leading impactful design projects, including expertise in user research, UX/UI design, and building scalable design systems
  • Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, and Miro
  • A portfolio showcasing high-quality, user-centered design work across the product lifecycle
  • Experience mentoring designers and fostering team growth, with the ability to provide constructive feedback and drive high standards
  • Strong communication skills to articulate design decisions and collaborate with cross-functional teams
  • BA/BS in a relevant field or equivalent professional experience.
Responsibilities
  • Lead Design Execution: Manage the full design lifecycle, including research, UX flows, interaction design, visual design, and prototyping, delivering intuitive and visually compelling experiences
  • Mentor and Develop: Work with a team of designers, fostering their growth and ensuring the delivery of high-quality work. Promote a strong design-first culture
  • Establish Standards: Build and maintain scalable design systems and style guides that ensure consistency and enable innovation across products
  • Conduct Research: Leverage user research and data analysis to inform design decisions, creating user journeys, personas, and actionable insights aligned with product hypotheses
  • Collaborate Cross-Functionally: Partner closely with Product, Engineering, and other teams to deliver solutions that balance user needs, technical feasibility, and business objectives
  • Embrace Iteration: Work in an agile, iterative environment, delivering incremental improvements while progressing toward the ideal design vision
  • Communicate Effectively: Clearly articulate design concepts and strategies to align teams and stakeholders, fostering understanding and enthusiasm

Canary Technologies specializes in hospitality management software aimed at improving the guest experience and optimizing hotel operations. Their main product is a Digital Guest Journey Platform that offers features like room upgrades, early check-in, late checkout, and other amenities, allowing hotels to provide personalized services while maximizing revenue. This platform integrates smoothly with existing hotel technology, ensuring efficient operations. Unlike many competitors, Canary Technologies operates on a subscription-based model, providing a scalable software-as-a-service (SaaS) solution that caters to a wide range of clients, from small boutique hotels to large chains. The company's goal is to transform hotel management by enhancing guest satisfaction and driving revenue growth.

Company Size

51-200

Company Stage

Series C

Total Funding

$95.1M

Headquarters

California

Founded

2018

Simplify Jobs

Simplify's Take

What believers are saying

  • AI-driven personalization is gaining traction in the hospitality industry.
  • Voice-activated technology adoption aligns with Canary's AI Voice platform.
  • Canary Technologies is among the fastest-growing tech companies in North America.

What critics are saying

  • Increased competition from emerging AI-powered hospitality platforms.
  • Rapid AI development may lead to technological obsolescence.
  • Reliance on AI exposes Canary to potential data privacy concerns.

What makes Canary Technologies unique

  • Canary Technologies offers a comprehensive Digital Guest Journey Platform for hotels.
  • The company integrates seamlessly with existing hotel technology stacks.
  • Canary's AI Voice platform provides intelligent voice assistants for hotel operations.

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Benefits

Health insurance

Flexible working hours

Training & career development

Regular team building events

Travel stipend at Canary hotels

Internal promotions

Stocked kitchen

Growth & Insights and Company News

Headcount

6 month growth

2%

1 year growth

3%

2 year growth

1%
Hospitality Net
Mar 20th, 2025
ITB Rewind: Canary Technologies' DJ Singh on AI-Powered Guest Engagement

At ITB Berlin, Dhiraj "DJ" Singh, VP of Global Sales at Canary Technologies, shared how AI is reshaping guest engagement, streamlining hotel operations, and increasing revenue.

Hospitality Net
Mar 20th, 2025
The Future of AI in Hospitality - AI-Powered Guest Engagement

At ITB Berlin, DJ Singh, VP of Global Sales at Canary Technologies, highlighted how AI-powered automation is helping hotels reduce staff workload and enhance guest satisfaction.

PR Newswire
Feb 5th, 2025
Canary Technologies Unveils The First End-To-End Ai Voice Platform Built For Hospitality

Canary's AI Voice platform introduces a suite of intelligent voice assistants, including: AI Front Desk, AI Concierge, AI Central Reservations alongside Canary's AI Booking Agent to elevate the entire guest experience.SAN FRANCISCO, Feb. 5, 2025 /PRNewswire/ -- Canary Technologies, the hospitality industry's leading Guest Management System, today announced the launch of its AI Voice platform, an end-to-end suite of AI-powered hotel assistants that handle traveler calls, drive bookings and streamline hotel operations

PhocusWire
Feb 5th, 2025
Canary Technologies Launches "Ai Voice" Platform To Assist Hotels

Canary Technologies has launched an “AI Voice” platform, an artificial intelligence suite of hotel assistants that can manage calls from travelers, improve bookings and simplify operations.The company, which provides a guest management system for the hospitality industry, said the platform is full-service with four solutions included: an AI Front Desk Assistant, AI Concierge Assistant, AI Booking Agent and AI Central Reservations Assistant. “A new era of guest communication is unfolding, presenting hotels with an unprecedented opportunity to redefine hospitality,” said SJ Sawhney, co-founder and president at Canary Technologies

PR Newswire
Jan 16th, 2025
New Study Finds 73% Of Hoteliers Believe Ai Will Transform Hospitality

Findings reveal that the majority of hoteliers are allocating significant budgets for AI tools.SAN FRANCISCO, Jan. 16, 2025 /PRNewswire/ -- Canary Technologies, the industry's leading Guest Management System, today announced the release of its groundbreaking research report on AI trends in the hospitality industry, titled Navigating AI: Emerging Trends in Hospitality. The first-of-it-kind report captures hotelier attitudes toward AI and provides a roadmap for building an AI strategy, including insights on budget allocation and top use cases