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Highmark Health

Health insurance plans and wellness resources

Medical Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeErie, PA, USA

About the Job

Requirements

  • A high school diploma or GED, or completion of a Medical Assistant Program.
  • If the employee graduated from a medical assistant program within the past five years or has proof of one year of medical assistant work experience in the past three years, they must complete certification training and/or attempt testing within 30 days of hire and obtain certification within 120 days of hire.
  • An accepted Medical Assistant certification from NHA, AAMA, AMT, NCCT, or AMCA is required under the stated certification criteria.
  • Employees who do not meet the stated certification criteria may have the opportunity to take a company-proctored certification exam when qualified.
  • CPR certification from the American Heart Association is required.
  • Act 34 Criminal Background Clearance Certificate, Act 33 Child Abuse Clearance Certificate, and Act 73 FBI Fingerprinting Criminal Background Clearance Certificate are required.
  • Employees must protect covered information, cardholder data, and other confidential customer information and comply with HIPAA, company data-security guidelines, the Code of Business Conduct, applicable laws and regulations, and company policies and training requirements.

Responsibilities

  • Assist with coordinating patient care under the supervision of the healthcare provider using a team-based approach.
  • Prepare and room patients, obtain vital signs, document patient information and history, and complete tobacco, medication, depression, and annual wellness screenings according to established workflows.
  • Review, update, and screen medication lists in the electronic health record; review social history; and, when applicable, queue orders for age-appropriate screenings, prescriptions, refills, or other orders under approved protocols.
  • Perform back-office testing according to approved protocols and policies.
  • Assist providers with examinations and procedures; may serve as a scribe after additional training.
  • Follow up with patients by their preferred method at designated intervals and notify patients of test results under provider direction.
  • Prepare examination rooms and maintain adequate medical-supply inventory in patient treatment areas.
  • Clean and sterilize instruments according to approved policies and manufacturer guidelines.
  • Perform assigned laboratory controls and equipment checks.
  • Administer and accurately document medications according to policy and safe-practice standards.
  • Document accurately in the electronic health record according to established standards and workflows.
  • Perform clerical office functions and other assigned duties.
  • May be required to float or travel between physician office locations.

Desired Qualifications

  • An Associate's Degree.

About the Company

Highmark Health

Health insurance plans and wellness resources

Highmark Health provides health insurance plans in Pennsylvania, Delaware, and West Virginia for individuals, families, businesses, and Medicare beneficiaries. Plans are funded by premiums and government reimbursements, and cover services like doctor visits, hospital stays, prescription drugs, and preventive care, plus member tools such as symptom checkers, cost and coverage details, and OTC rapid test reimbursements. It differentiates itself through active community involvement and sustainability efforts, alongside a large, diverse member base and Medicare compatibility that influence plan design. The goal is to improve community health by offering comprehensive coverage and supportive health resources while operating in a responsible and sustainable way.

Company size
5,001-10,000
Company stage
Grant
Total funding
$29.6M
Headquarters
Pittsburgh, PA
Founded
1996

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