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Accor

Global hotel management, franchising, loyalty programs

Revenue & Performance Manager

Business OperationsConfirmed live in the last 24 hours
Full-timeGurugram, Haryana, IndiaNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in hospitality management, business administration, finance, economics, statistics, or a related field.
  • Six to ten years of experience in revenue management, commercial analytics, or hotel operations within the hospitality industry.
  • A strong understanding of hotel revenue management principles.
  • Experience with Revenue Management Systems (RMS).
  • Proficiency in Business Intelligence tools such as Power BI, Tableau, or similar platforms.
  • Knowledge of hotel property management systems (PMS), central reservation systems (CRS), channel managers, and distribution platforms.
  • Strong financial and commercial acumen.

Responsibilities

  • Support the Director of Revenue in standardizing revenue management systems and tools and establishing best-practice frameworks for revenue management leaders in the field.
  • Assist with regional forecast rollups, analysis, and reporting, and drive regional forecast accuracy goals.
  • Ensure adoption and increased usage of key revenue management systems and tools, including Ideas, Fornova, Lighthouse BI Pro, and Amadeus Agency 360 and Demand 360.
  • Support regional reporting and dissemination to key stakeholders.
  • Analyze demand patterns, market trends, booking pace, and competitor performance to identify regional revenue opportunities.
  • Assist with reviews of hotel revenue management strategies across the India and South Asia portfolio.
  • Support commercial reviews, revenue meetings, budgeting, and business planning processes.
  • Conduct commercial and revenue performance analysis and recommend actions to improve hotel performance.
  • Assist hotels in optimizing pricing, inventory management, market segmentation, and distribution strategies.
  • Monitor market share, RevPAR, ADR, occupancy, RGI, TRevPAR, and other commercial KPIs.
  • Develop dashboards and performance reports using Business Intelligence tools to support data-driven decision-making.
  • Support new hotel openings, hotel conversions, and revenue system implementations.
  • Review pricing strategies, promotional campaigns, and distribution channel performance.
  • Ensure compliance with Accor Revenue Management policies, systems, and reporting standards.
  • Identify opportunities to improve revenue processes, reporting automation, and operational efficiencies.
  • Deliver training and guidance to hotel teams on revenue management principles and BI tools.
  • Support ad hoc commercial projects and strategic initiatives as assigned by the Director of Revenue.

Desired Qualifications

  • A postgraduate qualification or certification in Revenue Management is an advantage.
  • Experience working with multi-property hotel portfolios is preferred.
  • Advanced Microsoft Excel skills are preferred.
  • Excellent analytical and numerical skills.

About the Company

Accor

Global hotel management, franchising, loyalty programs

Accor operates a global portfolio of hotel brands spanning economy to luxury, providing hotel management and franchising services in the travel and tourism sector. Its revenue comes from room bookings, food and beverage services, and management fees earned from franchised properties. The company runs a loyalty program called A Club to boost guest retention and engagement. Growth is aided by strategic acquisitions, such as Adoria for corporate catering solutions and a stake in Squarebreak for upscale villa rentals. Accor pairs global expertise with local knowledge to deliver consistent hospitality experiences at scale, while pursuing sustainability and positive impact on guests, communities, and the environment. The overall goal is to offer reliable, high-quality experiences across markets and to grow responsibly through responsible expansion and sustainable practices.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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