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Eaton

Power management leader for electrical systems

IT Support Supervisor - Information Technology

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timeChampagne, France

About the Job

Requirements

  • Have higher education in computer science.
  • Have at least 5 years of experience in IT services.
  • Have prior coordination or supervisory responsibilities.
  • Master IT infrastructures and Microsoft environments.
  • Have a confirmed level of English sufficient to work in an international context.

Responsibilities

  • Supervise and support the development of an IT support team distributed across several sites in France.
  • Lead the resolution of complex incidents.
  • Coordinate support and project activities in collaboration with global IT teams.
  • Ensure the proper functioning of local IT infrastructure, including workstations, networks, servers, mobility, and industrial equipment.
  • Ensure the application of IT service-management processes and compliance with service levels.
  • Support projects to evolve site infrastructure and digital technologies.
  • Develop a continuous-improvement approach to strengthen operational performance and user satisfaction.
  • Travel at least once per month to Souriau sites, primarily the site in department 94 and, to a lesser extent, the sites in departments 78 and 74.

About the Company

Eaton

Power management leader for electrical systems

Eaton designs and sells electrical power management products and services for data centers, utilities, aerospace, and other industries. It provides hardware like switches, circuit breakers, transformers, and distribution equipment, plus software and services to monitor, protect, and optimize power flow from generation to end use. It combines an end-to-end power management portfolio with a long history of acquisitions to be a broad, globally integrated provider. Its goal is to enable reliable, efficient, and safe electrification across industries by improving energy management and resilience.

Company size
10,001+
Company stage
IPO
Headquarters
Dublin, Ireland
Founded
1911

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