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Richemont

Luxury-goods holding company acquiring maisons

Assistant Boutique Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeTokyo, JapanNo salary listedIn-person

About the Job

Requirements

  • At least three years of management experience in the luxury goods industry, including watches and jewelry; management experience in other premium sectors such as luxury cars, hotels, apparel, or restaurants is also accepted.
  • General education and broad knowledge.
  • A sense for luxury service.
  • Ability to achieve results, take initiative, and demonstrate an entrepreneurial spirit.
  • Leadership qualities and interpersonal skills.
  • Analytical and organizational skills.
  • Communication and network-building skills.

Responsibilities

  • Achieve the boutique's monthly and annual sales and key performance indicator targets set by the brand.
  • Set targets for all sales staff, including individual sales targets, weekly and daily sales targets, and customer-card acquisition targets, and motivate the team daily.
  • Analyze business trends and needs and submit regular reports.
  • Take responsibility for training and developing sales staff and provide appropriate evaluations.
  • Share consistent communications and information within the boutique.
  • Create and maintain customer management data.
  • Propose events and advertising and continuously strengthen customer relationships to maximize customer awareness.
  • Manage boutique inventory and identify product needs.
  • Manage boutique operations appropriately, including deliveries, repairs, and security.
  • Ensure the team's understanding of, and adherence to, company policies and procedures.
  • Follow visual direction from headquarters and implement appropriate branding.
  • Promote awareness of being part of the brand inside and outside the boutique.

Desired Qualifications

  • English-language ability is preferred.

About the Company

Richemont

Luxury-goods holding company acquiring maisons

Richemont is a Swiss-based holding company that owns a collection of luxury brands, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre, and IWC Schaffhausen. It operates by acquiring and nurturing iconic luxury maisons with rich histories, then leveraging their heritage to create premium jewelry, watches, and accessories sold worldwide through its brands and retail networks. Unlike diversified conglomerates that mix many non-luxury businesses, Richemont focuses exclusively on high-end goods and has deliberately shifted away from other interests (like tobacco) to sharpen its luxury focus. Its goal is to build a global luxury powerhouse by growing its brands, expanding across geographies, and maintaining control over premium product sourcing, design, and distribution.

Company size
10,001+
Company stage
IPO
Headquarters
Bellevue, Switzerland
Founded
1988

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