General Repair Technician

ABOUT US 

BGIS is a leading provider of customized facility management and real estate services. With a combined team of over 10,000 professionals worldwide, we relentlessly focus on enabling innovation through the services we deliver. We actively seek new opportunities that drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia, and Asia. For further information, visit www.bgis.com. 

OUR CULTURE 

At BGIS, our culture is built on three foundational pillars: 

1. Culture of Care: We deeply care for each other, our clients, partners, and the communities we serve. 
2. High Performing Teams: We go Above and Beyond to deliver exceptional services. INTEGRITY, OWNERSHIP, RESPONSIVENESS, INITIATION, VISIBILITY, DRIVE, and INTEGRATION are core to high performance. 
3. Unwavering Commitment to Sustainability: We conduct every action with a focus on preserving our earth.  

SUMMARY 

  The General Repair Technician is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective maintenance, routine and on-demand services on facility mechanical equipment and other systems. The Technician is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.  

 This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.    

Opportunities for Development:    

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles.  Success in the role offers Team Members the opportunity to explore various roles – some include:  

• Ensure peak performance of critical building equipment, including HVAC, electrical, and plumbing systems, through continuous technical monitoring and maintenance supporting 24/7 operations.   

Visibility in Sites:  

• Establish a strong technical presence at facility sites, particularly focusing on critical building equipment areas.  
• Cultivate technical relationships with on-site personnel, emphasizing the importance of equipment reliability and technical response to equipment issues.  

Inspection Management:  

• Performs work in accordance to established processes and practices.  
• Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical and other equipment system monitoring and inspection.  
• Execute comprehensive technical inspections of building equipment, focusing on critical systems that directly impact tenant operations.  
• Document and analyze technical findings, prioritizing equipment-related repairs and upgrades.  
• Execute and maintain a meticulous technical inspection checklist and database specific to building equipment.  

  Occupant Experience:  

• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.  
• Enhance the tenant experience by prioritizing the reliability and technical functionality of building equipment.  
• Collaborate with facility management to ensure seamless equipment operation and minimal tenant disruptions.  

  Proactive Communication and Escalation:  

• Oversee technical vendors and contractors with specialized expertise in building equipment maintenance.  
• Hold vendors to high technical standards, emphasizing the importance of maintaining equipment integrity to prevent tenant disruptions.  

KNOWLEDGE & SKILLS 

• High school diploma plus trades training and/or certification or licensing. 
• Minimum 3 years’ experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems. 
• Sound knowledge of processes and practices relating to facility operations and maintenance  
• Demonstrated ability to maintain, troubleshoot and repair (as per applicable qualifications) mechanical and other building systems and equipment  
• Possesses a strong environmental, health, and safety mindset. 
• Strong client-service orientation along with a high sense of urgency  
• Knowledge and understanding of Building Automation Systems (BAS) 
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification 
• Mentoring skills required to support lower level technician’s development 
• Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise 
• Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE) 
• Must be capable of obtaining appropriate security clearance 
• Knowledge and understanding of HVAC Systems 

Licenses and/or Professional Accreditation (one of the following bullet points) 

• Building Operator Certification or equivalent through an accredited institution required 

This is a regular, full-time position with a pay range of $28 - $36 per hour. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role. 

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. 

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