Logistics Support Services Program Manager

Job Description

ProSidian Consulting has an opportunity for a [PM-CLIENTS 20132: Logistics Support Services (LSS) Program Manager] located in Charlotte, NC | POSTING TYPE: THIS IS A FULL-TIME W2 HIRE

ProSidian Consulting is seeking an experienced Logistics Support Services (LSS) Program Manager to manage a logistics and fulfillment project.  The Program Manager (PM), works in conjunction with the Firm’s Managing Principal to provide complete oversight for the Logistics Support Services (LSS) contract team.  In addition, The Program Manager is the direct link between the government and the contract.  This role is responsible for day-to-day project management and ensures quality in packing, shipping, distribution, and receiving processes as well as organizing key information structures.  The PM must be a highly-motivated professional with great communication skills and understanding of project management guidelines as listed in the PMBOK. 

Logistics Support Services (LSS) Program Management is complex and covers many unique facets, including but not limited to: assisting clients with shipping, receiving, and delivering supplies, materials and equipment, and maintain inventory control and records related work.  This may also include new product and program development based upon client requirements, perfecting the warehouse inventory system and website, working onsite in support of various client events, managing planning and fulfillment of marketing items for large scale training and conference events, managing the warehouse team – ensuring accuracy in shipment and billing. 

The Logistics Support Services (LSS) Program Manager (PM) role provides leadership and oversight for the complete order process, behind the scenes event management planning, and working with the graphic designers in creation and management of direct mail, print and digital marketing materials and relationships involving them.  The PM is responsible for time sensitive material in an environment where accuracy, efficiency, and communication skills are of paramount importance. 

The PM also leads safety and security including Facilities and Security Clearance on behalf of ProSidian Consulting.  Key job duties include providing strong project and program management skills, documenting programs accurately, providing team management, coordination and timely execution.  We hire only experienced professionals and foster an environment of cooperation and collaboration where everyone is at a high level. 

Qualifications

Do You Meet The Requirements?

• We are seeking a Logistics Support Services (LSS) Program Manager who can hit the ground running and make a difference!  As an experienced Logistics Support Services (LSS) Program Manager with ProSidian, you will be in an invigorating and challenging environment with high standards for work quality, professionalism, and teamwork.

• If this is you, and you meet the requirements below, we want you on our team.  The work shall be performed on-site at the Charlotte warehouse/office, with some travel required to the client site in the Fayetteville area.  Background checks are required for all employees. 

• The work shall be performed on-site at the Charlotte warehouse/office, with some travel required to the client site in the Fayetteville area.  Competitive salary and benefits are provided.

Program Manager Qualifications

• The Program Manager must be qualified with experience to manage day-to-day project management and can ensure quality in packing, shipping, distribution, and receiving processes as well as organizing key information structures.

• The Program Manager must be qualified with experience to provide direction, leadership, management and oversight for current and new vendor relations, continuous improvement with existing processes, and develops consistently more competitive pricing arrangements for client product inventory.

• The successful candidate will be self-motivated and able to lead in a small team environment.  He/she must be able to work effectively at all levels of the organization, be results oriented, have strong analytical and decision-making abilities, and a creative problem solver.

• The Program Manager must be qualified to enhance current and new vendor relations, continuous improvement with existing processes, and competitive pricing arrangements for product inventory.

• The Program Manager must be qualified with experience to provide oversight, leadership, and support for tactical day to day operations in a Warehouse Environment.  

Program Manager Skill Requirements

• Excellent verbal and written communication and presentation skills
• Experience with Excel, PowerPoint, Visio, and MS Project
• Excellent inventory and project management skills are required for this job.
• Proven experience managing marketing, logistics, and fulfilment operations
• High level of attention to detail and organization with the ability to juggle multiple projects.
• Knowledge of all aspects of logistics, and fulfilment operations including packing, shipping, distribution, and receiving processes
• Familiarity with computerized inventory forecasting and fulfillment programs is necessary.
• The ability to analyze demographics and trends in client operations to efficiently meet fluctuating demands and avoid excess inventory.
• Strong project management skills within marketing, logistics, and fulfilment
• Good communication abilities are required to effectively negotiate with vendors as well as supervise and motivate the fulfillment staff.

Key Program Manager Job Duties

• Provide strong project and program management skills, documenting programs accurately and providing team management, coordination and timely execution
• Manage day-to-day project management and can ensure quality in packing, shipping, distribution, and receiving processes as well as organizing key information structures.
• Measure and report on the effectiveness of each program
• Accurate forecasting of expenses and ability to manage a budget
• Oversight for public and stakeholder (military) facing websites including content management, design input, troubleshooting, testing, reporting and analysis.
• Develop and distribute site reports to senior management and stakeholders.
• Coordinate Logistics Operations including time lines, production, budgets and status reports
• Other tasks in support of the marketing, logistics, and fulfilment operations
• Inventory planning and guaranteeing orders are efficiently processed
• Constant interaction with vendors to guarantee fluid, up-to-date inventory of goods
• Monitor warehouse processes and recommend improvements to increase productivity
• Contract with enough vendors so that customer demands will be met without interruption.
• Regularly prepare and manage budgets for review and approval by upper management.

Program Manager Working Conditions

• A fulfillment manager typically divides time between office and the warehouse. The warehouse is a flex space and has full office functionality with warehouse delivery capability in back, a uniform facade, ample parking space for clients and employees in front with professionally landscaped surroundings
• Office time is usually devoted to vendor negotiations and tracking inventory movement via computer.
• Warehouse time spent supporting and working with warehouse operations to prepare and package orders for timely shipment.
• May be required to walk or stand to observe processing and packing procedures.
• Overtime occasionally may be required to resolve inventory or shipping issues.
• Professional business attire is expected for this position.

• Minimum Qualifications, Education, And Competencies

• Bachelor's Degree in a related field
• 5 or more years’ experience
• ***Military Backgrounds Preferable and or experience working in a Federal Government Environment and/or with the US Military
• Excellent communication skills, both written and spoken for presentations
• Organized with a sharp eye for detail with ability to document using clear, concise and grammatically correct language
• Proven effective leader; ability to manage projects with large work teams
• Ability to broker differences and manage conflict well
• Ability to adapt quickly and effectively to changing requirements
• Familiarity with print processes for development of collateral materials
• Familiarity with web development and design, reporting, and content management and writing
• Must be team oriented able to communicate with a variety of people and vendors
• Ability to identify and resolve issues relating to meeting deadlines
• To be considered for a position as a fulfillment manager requires a bachelor's degree, preferably with concentration in business administration, marketing, operations or another field related to inventory and management.
• Knowledge gained from previous inventory or fulfillment management jobs is preferred.
• Advancement Opportunities - Potential for promotion into more general management position.

Additional Information

ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.

ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina.  All applicants are encouraged to apply regardless of Veteran Status. 

Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things with the right way.  The pride comes out of the challenge; the reward is excellence in the work. 

FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON http://www.ProSidian.com/ - ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. OR SEND YOUR RESUME’S, BIOS, AND SALARY EXPECTATIONS RATES, VIA CAREERS @ PROSIDIAN.COM.  Be sure to place the job reference code in the subject line of your email.  Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.