Google

Runs Search and YouTube and builds Gemini AI

Technical Operations Manager - Third-Party Data Centers

Facilities ManagementPosted on Nov 10

Full-timeJakarta, IndonesiaNo salary listedIn-person

About the Job

Requirements

An associate's degree, trade school certification, other certified training in a related technical field, or equivalent practical experience is required.
At least 9 years of experience in operations management and facilities management is required.
Experience in critical facility operations management is required.
Fluent English communication is required to work with local and internal stakeholders.

Responsibilities

Oversee technical and team leads in completing required maintenance, troubleshooting, and repair tasks to maintain equipment to the global standard.
Keep stakeholders informed about current work and discuss strategic decisions and directions with them.
Provide technical expertise during incidents and coordinate the planning of critical activities.
Respond to critical events and alarms in accordance with contractual obligations.
Support the risk management program by escalating findings to ensure business awareness and provide prompt mitigation strategies.
Partner with the data center engineering team, Hardware Operations, Network Infrastructure, and third-party data center vendors and operators on colocation operations involving electrical, cooling, and IT infrastructure, focusing on operability, maintainability, and reliability.
Represent the operations organization and ensure operability, maintainability, and reliability are critical criteria for company assets.

Desired Qualifications

Experience working in data center environments, including building and operating infrastructure.
Experience initiating and executing initiatives in a global environment.
Ability to perform operational assessments and risk analyses of third-party sites.
Ability to forecast resource requirements using data.
Problem-solving skills.

Oversee technical and team leads through the successful completion of required maintenance, troubleshooting, and repair tasks to maintain equipment to our global standard.
Keep stakeholders informed about current work and are able to discuss strategic decisions and directions with them.
Provide technical expertise during incidents, and coordinate the planning of critical activities.
Respond to critical events and alarms in accordance with contractual obligations.
Support the risk management program by escalating findings to ensure business awareness and provide prompt mitigation strategies.

Minimum qualifications:

Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
9 years of experience in operations management and facilities management.
Experience in critical facility operations management.
Ability to communicate in English fluently to work with local and other internal stakeholders.

Preferred qualifications:

Experience working in data center environments, including building and operating infrastructure.
Experience with initiating and executing initiatives in a global environment.
Ability to perform operational assessment and risk analysis of third-party sites.
Ability to forecast resource requirements in a data-motivated way.
Passion for operations and people management.
Excellent problem-solving skills.

As a Data center Technical Operations Manager, you will be deeply involved in nearly every aspect of Colocation operations of our electrical, cooling, and IT infrastructure. You will partner with the Google data center engineering team, Hardware operations, Network Infrastructure and third-party data center vendors and operators with a focus on Operability, Maintainability and Reliability.

In this role, you will represent the operations organization, and will be responsible to ensure Operability, Maintainability and Reliability are critical criteria for Google assets.

The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are an upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.

Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
9 years of experience in operations management and facilities management.
Experience in critical facility operations management.
Ability to communicate in English fluently to work with local and other internal stakeholders.

About the Company

Google

Runs Search and YouTube and builds Gemini AI

Google runs the world's most used search engine and free services such as YouTube, Android, and Gmail, and it builds the Gemini AI models that work inside them. In 2017, its researchers invented the transformer, the neural network design behind ChatGPT and most other AI chatbots. People use these services without paying, and Google earns most of its money from ads placed beside search results and YouTube videos. Businesses rent computing power and Gemini models through Google Cloud, and Google also sells subscriptions and Pixel phones. Larry Page and Sergey Brin founded Google in 1998 as Stanford PhD students; it is based in Mountain View, California, United States, and is the main business of parent company Alphabet.

Company size: 10,001+
Company stage: IPO
Headquarters: Mountain View, CA
Founded: 1998

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