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Spot Freight

3PL logistics platform for quoting, tracking

Logistics Coordinator

Account ManagementConfirmed live in the last 24 hours
Full-timeTampa, FL, USANo salary listed

About the Job

Requirements

  • A minimum of six months of experience or knowledge in the third-party logistics industry is required.
  • A proven track record of successful customer support is required.
  • The ability to thrive in a fast-paced environment and meet performance metrics is required.
  • Strong negotiation skills, including persuasiveness, confidence, and resilience, are required.
  • Entrepreneurial and competitive spirit, passion, and self-motivation are required.
  • Organization and attention to detail are required.
  • Adaptability, multitasking ability, and a sense of urgency are required.
  • Confident decision-making, problem-solving, and issue-resolution skills are required.

Responsibilities

  • Manage client operational relationships and day-to-day operations between the customer and the company by ensuring customer satisfaction, addressing customer inquiries, and developing and executing problem resolution.
  • Serve as a direct avenue of clear communication for clients and prospective clients by developing, operating, maintaining, and growing assigned accounts.
  • Review and identify new opportunities with the client, coordinating with the National Account Director to determine the appropriate approach for each designated customer.
  • Ensure consistent operations and load management with internal company stakeholders according to customer needs, including coordination with Carrier Account Management, Carrier Services, and Logistics teams.

Desired Qualifications

  • A bachelor's degree is preferred.
  • Previous sales or customer service experience is desirable.

About the Company

Spot Freight

3PL logistics platform for quoting, tracking

Spot Freight is a third-party logistics (3PL) provider that simplifies freight management for carriers and shippers. It uses its proprietary MySpot platform to handle quoting, booking, tracking, and payments, giving carriers tools to manage relationships with shippers and loads, while letting shippers access freight quotes, load boards, and real-time tracking. The company earns fees for services such as performance measurement, contract management, load and route optimization, mode and carrier selection, shipment execution, and track-and-trace, all delivered through its technology and logistics experts. Unlike many competitors, Spot Freight operates without external investors, allowing organic growth and a strong emphasis on customer service and continuous innovation, with a goal of making freight moves timely and efficient and giving customers clear visibility and control over their transportation networks.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Indianapolis, IN
Founded
2009

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