Administrator/Senior Administrator - Private Clients

Administrator/Senior Administrator, Private Clients
Guernsey
Monday to Friday, 36.25 hours per week
Hybrid 

INTRO 
This is a permanent opportunity within CSC’s Private Client team in Guernsey, appointed at Administrator or Senior Administrator level depending on experience and qualifications. You will support the administration of a portfolio of trusts and companies, helping deliver high-quality client service while maintaining strong governance and regulatory compliance. At Senior Administrator level, you will take greater ownership of complex cases, act as a point of escalation, and support delegation and day-to-day workflow. This role suits someone who is organised, detail-oriented, and confident working with clients and professional advisers in a regulated fiduciary services environment.

KEY RESPONSIBILITIES

• Administer a portfolio of trusts and companies, maintaining accurate client/entity records and statutory documentation
• Prepare and progress routine and non-routine administration tasks in line with client instructions, internal procedures, and regulatory requirements
• Liaise professionally with clients and third parties such as lawyers, accountants, tax advisers, and banks to progress matters efficiently
• Support the completion of ongoing compliance obligations, including timely closure of review points and accurate record-keeping
• Coordinate with the Accounts team to support accurate bookkeeping inputs, billing, fee collection, and debtor management for your portfolio
• Assist with the preparation and coordination of deliverables linked to legislative and reporting requirements (including tax-related filings and AEOI reporting where applicable)
• Identify and escalate risks, issues, or delays promptly, proposing solutions and maintaining strong service standards
• Contribute to team efficiency by improving processes, strengthening controls, and sharing knowledge and best practices
• At Senior Administrator level, provide guidance to other team members, review work where appropriate, and deputise for the Assistant Manager when required

REQUIRED QUALIFICATIONS

• Experience in a regulated finance, fiduciary, or professional services environment (trust and company administration or private client services preferred)
• Strong organisational skills with the ability to manage deadlines and maintain high attention to detail
• Working knowledge of trust administration and/or company administration principles, including good governance and record management
• Confidence communicating with clients and third parties in a professional, service-led manner
• Proficiency with common business systems and Microsoft Office (or equivalent), with willingness to build technical expertise
• Commitment to ongoing learning, quality standards, and compliance-driven ways of working

PREFERRED QUALIFICATIONS

• STEP, ICSA/CGI, or similar qualification (part-qualified or qualified), or willingness to work toward a relevant professional qualification
• Experience managing more complex private client structures (multi-entity, higher-risk, or cross-border matters)
• Familiarity with AEOI regimes and reporting obligations (e.g., FATCA/CRS) and related evidence/controls
• Experience supporting junior colleagues through delegation, coaching, or reviewing work (Senior Administrator level)
• Knowledge of Guernsey fiduciary regulatory expectations (or experience in a comparable jurisdiction)