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Baystate Health

Operates regional hospitals and health services

Patient Care Technician

Nursing & Frontline Patient CarePosted on Nov 4
Full-timeSpringfield, MA, USA$17.98 - $24.12 /hrIn-person

About the Job

Requirements

  • At least one year of patient care experience; experience may be in long-term care, specialty, acute care, or another level of patient care.
  • A GED or HiSET is required.
  • Proficiency in reading and writing in English is required.
  • Ability to maintain professional composure in medium- to high-stress situations.
  • Basic Life Support certification from the American Heart Association is required.
  • Certified Nurse Aide certification from another certifying body is required.

Responsibilities

  • Provide age-appropriate patient care and apply knowledge of developmental stages and developmental theories to patients.
  • Monitor basic physiological parameters; take and record routine vital signs within specified timeframes; obtain and document weights, heights, abdominal girths, and pediatric head circumference as ordered; promptly report significant vital-sign deviations and changes in normal drainage patterns.
  • Administer treatments and procedures in accordance with organizational policy and procedure, including changing dressings within specified timeframes and providing post-mortem care as directed by the Registered Nurse.
  • Perform procedures in the nursing procedure manual within the assigned area of responsibility and assist physicians with examinations and simple procedures; verify patient identity before procedures.
  • Assist patients with elimination needs by offering or providing bedpans, urinals, and emesis basins; label and send urine, feces, and sputum specimens; measure and record intake and output; administer ordered enemas or Harris drips according to procedure.
  • Perform point-of-care testing.
  • Assist with ancillary services and treatment according to individual patient treatment plans; monitor patients during treatment, notify appropriate personnel of unexpected occurrences, communicate observations to the Registered Nurse, provide treatment within specified timeframes, and document treatments and activities.
  • Communicate patient-care information clearly to the team and interact respectfully and informatively with patients; recognize culturally based patient and family needs.
  • Initiate and respond effectively to emergency procedures, maintain patient safety, and communicate with appropriate personnel.
  • Assist team members with clinical and non-clinical activities and provide feedback related to team processes.
  • Complete and maintain clinical recognition program competencies for the applicable career-ladder level.
  • Demonstrate competency in one-to-one patient observation according to department- and unit-specific needs.
  • Manage equipment and perform or assist with procedures on the unit, including phlebotomy and electrocardiograms.

About the Company

Baystate Health

Operates regional hospitals and health services

Baystate Health is a large healthcare organization serving western Massachusetts with about 13,000 employees and five hospitals that together house around 980 beds. It provides a wide range of patient care and community health services and aims to improve the health of people in its communities every day with a focus on quality, safety, value, and experience. Its work spans patient care from the bedside to education and workplace health, reflecting a community-first mission where treating people with dignity and equity matters. The organization positions itself as a major regional provider and economic driver, emphasizing accessible care and local impact. What sets Baystate Health apart is its scale in western Massachusetts, its integrated approach to care and community health, and its role as a local employer and leader in health outcomes. The goal is to make healthcare accessible and to continually improve health and wellness for the communities it serves.

Company size
5,001-10,000
Company stage
Grant
Total funding
$3.9M
Headquarters
Springfield, IL
Founded
1873

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