Import Logistics Specialist
About the job
- A bachelor's degree or above is required.
- Proficiency in Excel and other Microsoft Office applications is required.
- Ability to manage multiple shipments in parallel while maintaining attention to details and critical deadlines is required.
- Ability to stay composed when new issues arise and proactively drive them to resolution is required.
- Clear, timely communication with vendors, customs brokers, the warehouse, and internal teams is required.
- Manage the full execution and tracking of ocean import containers, from booking, documentation, and customs clearance through drayage delivery and empty-container return.
- Update container status and key milestones in the company's ERP system and tracking platforms promptly to ensure accurate, real-time visibility.
- Review booking confirmations, bills of lading, commercial invoices, packing lists, and other import documents; identify and resolve discrepancies early to avoid delays and additional costs.
- Work with customs brokers to provide required documentation and ensure timely customs release.
- Coordinate container pickup, delivery appointments, unloading, and empty-container return with drayage providers and the warehouse; monitor free time to minimize demurrage, detention, storage, and other accessorial charges.
- Proactively identify delays, exceptions, and risks; investigate root causes, coordinate with relevant parties to resolve issues promptly, and keep stakeholders updated.
- Verify logistics charges; compare rates across shipping lanes, carriers, forwarders, and drayage providers to control unnecessary logistics spend.
- Manage day-to-day communication with forwarders, ocean carriers, booking agents, customs brokers, and drayage providers; monitor responsiveness and service performance, and recommend process improvements.
- A degree in Supply Chain Management, Logistics Management, International Trade, or a related field is preferred.
- Experience with SAP or other ERP systems is a plus.
About the company
Malouf Companies makes a broad line of home furnishings with a focus on sleep products such as mattresses, pillows, sheets, and protectors, plus furniture and adjustable bases. It coordinates design, manufacturing, and distribution in a vertically integrated model that serves more than 16,000 retail partners worldwide and also sells directly online. The company differentiates itself through its certified B Corporation status and a strong commitment to social impact via the Malouf Foundation, along with a shift to U.S.-based manufacturing for supply stability. Its goal is to deliver high-quality, affordable sleep-related products while supporting workers, customers, communities, and the environment and driving responsible growth.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
N/A
Founded
2003
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Simplify's Take
What believers are saying
- July 21, 2026, Malouf previewed M555 split-head bases and redesigned Talalay pillows at Vegas Market.
- January 22, 2026, management said 95 percent of key SKUs were stocked.
- Weekender's January 19, 2026 website relaunch broadened direct-to-consumer reach with fresh mattress lines.
What critics are saying
- 2024 platform-bed recall still haunts CVB Inc., with 245 breakage reports and 18 injuries.
- January 2023 layoffs and June 2024 headquarters cuts show repeated restructuring before 2026 integration.
- If another recall hits, retailers drop Malouf and the brand becomes unshoppable.
What makes Malouf Careers unique
- Malouf and Sinomax formed a joint venture on January 21, 2026, pairing branding and manufacturing.
- All Malouf and Weekender mattresses are assembled in the United States, strengthening supply control.
- Malouf Foundation, launched 2016, funds survivor aftercare and trafficking education, deepening employer purpose.
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Benefits
- Flexible Work Hours