Field Representative

About NEB

New England Biolabs® is a different kind of biotechnology company – we are a community of scientists, innovators and collaborators driven by a shared mission to advance science for the benefit of society. Founded in 1974 with a deep commitment to research excellence and environmental stewardship, NEB® has become a global leader in the discovery and production of enzymes for molecular biology applications. Our reagents are trusted by researchers worldwide for their quality and reliability and have played a critical role in breakthroughs across genomics, proteomics, diagnostics and academic research. With a corporate culture rooted in passion, humility and authenticity, we offer a dynamic and inclusive workplace where creativity thrives, voices are heard, and personal growth is celebrated. Whether you are interested in pursuing a research career or supporting our mission through other roles, joining NEB means contributing to meaningful scientific progress in a collaborative, campus-like environment that values both innovation and integrity.

The role

The Marketing & Sales Department has a new position available for a Field Representative in the San Francisco Region. The person in this position will be responsible for overseeing customer account development, marketing, and technical sales activities in the given territory. The ideal candidate is a life science sales professional who thrives in an environment that encourages building strong relationships with customers and is seen as a trusted partner.

Ideally this candidate will be based in the San Francisco City or South San Francisco area.

How you’ll contribute:

• Meet and/or exceed territory sales goals both for the overall territory, as well as specific account and product sales targets.
• Work with the Regional Manager, Director of US Sales and Marketing & Sales department to create and implement a strategic business plan for their territory.
• Develop, expand, and maintain good working relationships with accounts in their territory, including all freezer programs, industrial and academic accounts, research institutes, and hospitals.
• Identify and support new business opportunities including catalog business, bulk/OEM business, new freezer programs, and scientific collaborations.
• Provide regular feedback about account/customer development, sales growth, opportunity pipeline, campaigns, and competitive information to management.
• Provide feedback that contributes to product portfolio diversification.
• Maintain a customer database with appropriate contacts using Salesforce.com.
• Organize business reviews, workshops, and scientific seminars in the territory as needed.
• Participate in training programs at NEB headquarters and other locations as needed.

Required Qualifications and Experience:  

• Minimum of a Bachelor of Science in a life sciences field, with strong working knowledge of molecular and cellular biology.
• 1-2+ years of hands-on lab experience in molecular biology.
• 5-10 years’ proven sales experience in life sciences or related field and an understanding of the sales process.
• Must be able to interface comfortably with customers and possess strong relationship building skills.
• Be self-motivated with the ability to work both independently and in a team.
• Demonstrate exceptional organizational skills.
• Have excellent listening, written, and oral communication skills.
• Be willing to travel away from home office and territory (occasionally) for weekly customer visits, quarterly regional meetings, periodic national/global sales meetings and larger scientific conferences as needed.

What will make you stand out:  

• Demonstrable knowledge of NEB products, methodologies, or markets. Hands-on experience is highly desired.
• Prior working knowledge of Salesforce.com.
• Direct selling experience in field of molecular biology.
• Direct selling experience in San Francisco City and South San Francisco.

Estimated base salary hiring range for this position is $80,000 -$95,000

*This represents base pay only and does not include our car allowance or generous profit-sharing bonus

Base salary is one component of our generous total rewards compensation package. Employees are eligible to receive: 

• Annual discretionary profit-sharing bonus
• Participation in our Employee Stock Ownership Plan "ESOP" (eligible after two full years of service)
• Exceptional benefits package at a nominal cost to the employee including a 10% 401k match

Benefits at NEB

Base salary decisions depend on several factors, including, but not limited to, individual qualifications, job location, internal equity, and market data alignment.

Equal Opportunity Employer, including disabled/veterans

New England Biolabs is committed to fostering an inclusive community. As an Equal Employment Opportunity employer, New England Biolabs considers applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, qualified physical or mental disability, transgender status, marital status, ethnicity, pregnancy, childbirth, or related medical conditions, or status as a disabled veteran or any other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. More in-depth details of EEO are available here.

New England Biolabs is a participating employer in the Employment Verification (E-Verify) program.

If you need an accommodation for any part of the employment process because of a medical condition or disability, please send an email to [email protected] or call 978-927-5054 to let us know the nature of your request.