Full-Time

Telesales Rep

Inbound

Posted on 1/15/2025

Henry Schein

Henry Schein

10,001+ employees

Compensation Overview

$33.8k - $52.8kAnnually

+ Incentive

Mid, Senior

Ontario, CA, USA

This is a hybrid position, which typically requires some in-office days.

Category
Inside Sales
Sales & Account Management
Required Skills
Salesforce
Requirements
  • Strong selling skills
  • Negotiation skills
  • Ability to answer a high volume of incoming calls
  • Ability to call out as needed
  • Able to learn applicable computer systems (AS-400, live chat platform, Salesforce, Siebel, Workday etc.)
  • Work independently with limited supervision
Responsibilities
  • Receives and handles telephone calls from customers calling to place orders, inquire about products, and assists with other related questions
  • Engages with customers and responds to inquiries via live chat
  • Suggests related products (cross-selling) or upgraded products (up-selling) to the customer to purchase
  • Informs customers of promotional items and manufacturer's specials, utilizing consultative sales techniques
  • Handles customer complaints, typically regarding pricing errors or items on back order
  • Forwards elevated calls to management, including competitor price matching issues, which fall below guidelines
  • Attends monthly team meetings and completes all compliance trainings
  • Remains current in product knowledge, selling best practices, and industry trends
  • Assists internal and external customers, navigate Henry Schein and find solutions to various problems
  • Participates in special projects and performs other duties as required
Desired Qualifications
  • Typically, 2 or more years of related experience
  • Typically, High School education, vocational training and/or on-the-job training. Bachelor’s degree preferred

Company Size

10,001+

Company Stage

IPO

Headquarters

Town of Huntington, New York

Founded

1932

Simplify Jobs

Simplify's Take

What believers are saying

  • Telehealth market growth offers expansion opportunities for Henry Schein's digital health services.
  • Dental 3D printing market growth aligns with Henry Schein's expertise in dental technology.
  • Home healthcare market growth supports Henry Schein's acquisition of Shield Healthcare.

What critics are saying

  • Increased competition from companies like Patterson Companies and Benco Dental.
  • Potential supply chain vulnerabilities due to reliance on international suppliers.
  • Rising costs of raw materials and logistics could impact profit margins.

What makes Henry Schein unique

  • Henry Schein is the world's largest provider of healthcare products to office-based practitioners.
  • The company is expanding into the extremity segment of the orthopedic market.
  • Henry Schein is enhancing its homecare product offerings through strategic acquisitions.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Short Term Disability

Health Savings Account/Flexible Spending Account

Education Benefits

Company News

Business Wire
Jan 30th, 2025
Henry Schein Announces Strategic Investment by KKR, Board Changes and Provides Preliminary Unaudited Financial Results and 2025 Financial Guidance

Henry Schein announces strategic investment by KKR, board changes, and provides preliminary unaudited financial results and 2025 financial guidance.

Business Wire
Jan 18th, 2025
Henry Schein Completes Acquisition of Acentus

Henry Schein completes acquisition of Acentus.

Stock Titan
Sep 26th, 2024
Henry Schein Strengthens Emergency Preparedness and Recovery Efforts With New 'Prepare to Care' Program

MELVILLE, N.Y.-(BUSINESS WIRE)- Henry Schein, Inc. (Nasdaq: HSIC), the world's largest provider of health care solutions to office-based dental and medical practitioners, today announced the launch of "Prepare to Care," an initiative of the Henry Schein Cares Foundation, Inc. (HSCF) to improve emergency preparedness and relief by pre-positioning health care supplies and cash donations with trusted relief agency partners.

Orthodontic Products
Jul 31st, 2024
Henry Schein Releases 2023 CARES Report on Sustainability

Henry Schein releases 2023 CARES Report on Sustainability.

Legal Community
Jul 31st, 2024
Henry Schein Acquires ABC Dental

CMS has advised Henry Schein on the acquisition of ABC Dental, enabling Henry Schein to expand its presence in the Swiss market and broaden its customer base. The CMS team was led by corporate/MA lead partner Alain Raemy and corporate/MA counsel Andrea Relly, with support from Maximilian Hauser, Anna Mast, Dr. Christoph Willi, Dr. Dirk Spacek, and Mark Cagienard. ABC Dental is a full-service dental distributor in Switzerland.

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