Product Marketing/Development Co-Op, Needham, MA

What is Product Development at SharkNinja?

The Product Development organization within SharkNinja drives our global product roadmap from concept to shelf through the constant lens of the consumer. We are the “product CEOs” and partner cross-functionally with almost every other team within the company to drive high satisfaction for our end user and to drive business results. We are comprised of individuals from a variety of professional and educational backgrounds, from product marketing managers to consumer-focused engineers – but we all have one thing in common: we’re consistently striving to deliver a 5-star experience for every customer on every product we bring to market.

This unique role lives within our Shark Center of Excellence, which focuses on positively impacting consumers’ lives through enhancements to our existing product lines and playing a critical insights-driven role into new product development activities happening throughout the Shark Product Development organization.

Responsibilities:

• Support Shark’s everyday business through the lens of the post-purchase consumer journey to ensure a 5-star experience once consumers have our products in their homes. You will contribute to the product development process (optimization and management) of consumer-facing materials such as artwork assets and online content that supports self-service and ease in terms of finding product information.
• Assist in the definition and development of product specifications relating to replacement components, marrying consumer wants/needs and creating efficiencies in how we manage these components in our internal systems.
• Develop user-relevant design targets for product performance and user experience (human factors, touchpoints, KPIs, and Consumer Satisfaction Indicators) – and act as the beacon of these targets to the cross-functional team of engineers, industrial designers, and commercial marketers
• Act as a product “expert” for cross-functional team member questions and concerns
• Assist with new product setups and product information management, coordination of data/information for consumer research, development of competitive landscapes, and more

Desired Skills and Characteristics:

• Candidate for a Bachelor’s Degree in Business, Marketing, Management, or a combination of the above
• A “100% on” consumer-first perspective when it comes to introducing new products/processes or improving current products
• A mindset geared toward building relationships across multi-functional teams, coupled with excellent interpersonal skills
• Highly-effective communication skills – both written (presentation/email) and in-person (ability to host succinct, effective conversations that solve problems and ability to make effective presentations to all levels of management)
• Strong project management skills, with the ability to prioritize effectively, manage multiple projects simultaneously, and stay organized in a fast-paced environment
• A desire to learn and grow in a passionate environment
• The ability to embrace transparency and shifting priorities while learning from each decision and focusing on the path forward
• Previous use of the Microsoft Suite of products (Word, Powerpoint, Excel, Outlook) is preferred