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Oak Valley Health

Ontario regional hospital and health system

Systems Administrator

System AdministrationPosted on Nov 10
Full-timeMarkham, ON, Canada$50.41 - $61.89

About the Job

Requirements

  • At least 10 years of system administration experience.
  • A degree in a related information technology field is preferred.
  • Strong security knowledge, including best practices and least privilege, is required.
  • Advanced knowledge of Microsoft systems and network management, including administration, configuration, protocols such as TCP/IP, storage, and fault management.
  • Advanced knowledge of VMware, Microsoft 365, and virtual desktop infrastructure platforms such as Azure Virtual Desktop.
  • Strong knowledge of centralized backup systems and best practices.
  • Experience scripting in PowerShell, Visual Basic Script, and batch files.
  • Recent certifications such as Microsoft Certified Systems Engineer, Cisco Certified Network Associate or Professional, VMware Certified Professional, or Citrix Certified Advanced Administrator are preferred.
  • ITIL v4.0 Foundation Certification is preferred.
  • Hospital system experience is highly desirable.
  • Excellent project management skills and ability to manage multiple projects independently and professionally.
  • Demonstrated communication, negotiation, and people skills.
  • Customer service focus.
  • Demonstrated good attendance record.
  • Commitment to a healthy and safe workplace, including following hospital policies, health and safety legislation, best practices, and mandatory education requirements.

Responsibilities

  • Design, implement, manage, and maintain the hospital’s digital health infrastructure and systems.
  • Configure and baseline virtual and physical Windows and Linux servers, including monitoring, device management, release upgrades, and security patching.
  • Configure and manage infrastructure components such as VMware, storage area networks, Microsoft 365, Exchange, Azure, Microsoft Endpoint Configuration Manager, backup systems, and security tools for email security, vulnerability scanning, inventory, and risk assessment.
  • Work with vendors and internal teams to design and build solutions that meet business requirements.
  • Monitor hospital network and system security and collaborate with the cybersecurity department to investigate and respond to potential security or privacy breaches.
  • Install, configure, and test service packs, hotfixes, and new releases for Windows server and client operating systems.
  • Administer, optimize, and maintain Microsoft Endpoint Configuration Manager architecture.
  • Monitor and optimize performance and harden server security.
  • Troubleshoot system problems to determine whether they originate in servers, clients, software, or the network.
  • Support installation and configuration of hardware and software for server and client computers and devices.
  • Research, configure, and test specialized system setups for new systems with vendors, system owners, and digital health team members.
  • Set up and maintain core infrastructure servers, including DNS, DHCP, MFA, Active Directory, and ADFS.
  • Configure, monitor, and test backup systems and procedures, including Dell PowerProtect Data Manager and Cyber Vault.
  • Assist in reviewing department and hospital policies and procedures using technical and security knowledge.
  • Plan application installations on Windows server and client platforms.
  • Develop, test, and implement updates to applications, operating systems, and utility packages on servers and clients.
  • Monitor and respond to security events according to established protocols and procedures.
  • Document system and infrastructure configurations and maintain related documentation and procedures.
  • Create operating system images and harden operating system security.
  • Maintain server and desktop virtualization, and configure and maintain Microsoft 365 and Azure tenants.
  • Monitor hospital systems, including Exchange and Microsoft 365 services such as SharePoint and Teams, MFA/2FA, ADFS, VMware virtual and physical hosts, storage area network infrastructure, endpoint detection and response systems, email security systems, wired and wireless network infrastructure, shared Meditech infrastructure, and external links to other facilities.
  • Install or coordinate installation and configuration of software releases and upgrades for operating systems and applications on host systems, ensuring compatibility with the current environment.
  • Monitor and test backup processes for all systems.
  • Monitor system-specific security issues, backup compliance, and storage management using standard tools such as Microsoft System Center Operations Manager and Microsoft Endpoint Configuration Manager.
  • Maintain adequate software licensing and supervise audits of software license compliance.
  • Document systems configuration and standards, and maintain department policies and procedures.
  • Monitor infrastructure life cycles, recommend upgrade paths, and work with vendors to obtain budgetary pricing.
  • Assist in designing and monitoring network and system security according to policies and standards set by cybersecurity leadership.
  • Investigate, report, and respond to possible policy violations and breaches.
  • Monitor security discussion forums, design systems to avoid security breaches, and promptly install available security patches.
  • Maintain enterprise security systems, including SIEM logging, endpoint detection and response, and email security.
  • Document Active Directory and system security infrastructure and maintain related department policies and procedures.
  • Assist in coordinating and implementing projects through consultation with end users, selection, project planning, acquisition, implementation, testing, training, and documentation.
  • Communicate technical data with external partners and notify end users about system changes.
  • Provide technical expertise in evaluating responses, managing contracts, preparing budgets, and verifying equipment delivery and work completion.
  • Document project progress and communicate key milestones to digital health leadership.

Desired Qualifications

  • Hospital system experience.

About the Company

Oak Valley Health

Ontario regional hospital and health system

Oak Valley Health operates hospital facilities in Ontario, serving the Markham-Stouffville community and surrounding areas. It provides a range of acute care services through its hospitals, including emergency, inpatient, surgical, diagnostic, and outpatient care, as well as related health programs and community services. Patients access care by visiting Oak Valley Health hospitals and clinics, where care is coordinated across departments by clinical teams to diagnose, treat, and support recovery. The company differentiates itself through its local focus and integrated hospital network, aligning services under a single health system to simplify access and continuity of care for residents. Its goal is to deliver high-quality, accessible health services to improve the health and well-being of the community it serves.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Markham, Canada
Founded
1990

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