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West Bend Insurance

West Bend Insurance

Property, auto, and business insurance provider

Maintenance Specialist

Full-TimeDeadline 11/1/26
$23.80 - $29.75/hr

+ Performance-based bonus

Mid
Bachelor's
West Bend, WI, USA
In Person

About the job

Requirements
  • Two years of technical support experience is preferred.
  • Proficiency with computers and Microsoft Office is preferred.
  • Proficiency in blueprint reading is preferred.
  • Experience and demonstrated proficiency with document management and computerized maintenance management systems is preferred.
  • A two-year degree in an engineering field or relevant work experience is preferred.
  • The position requires the ability to lift, carry, push, or pull objects and equipment weighing up to 50 pounds, occasionally with assistance for heavier items.
  • The position requires the ability to climb ladders or stairs, operate machinery, handle chemicals and supplies, use personal protective equipment, and work in confined spaces when necessary.
Responsibilities
  • Service and repair company equipment and facilities.
  • Assemble and configure office workstations.
  • Provide professional and courteous service and assistance to associates.
  • Assist the custodial team and perform snow removal as needed.
  • Make plumbing repairs and clean and maintain hard floors and carpets.
  • Perform exterior maintenance, including roofing, caulking, brick and tuckpoint repair, and painting.
  • Perform interior building maintenance and renovations, including framing, drywalling, and painting.
  • Install and service vinyl and ceramic tile and carpet.
  • Service telecommunication station equipment, install and test voice cable, and diagnose line trouble.
  • Install, test, and certify local area network transmission media up to and including Category 6 unshielded twisted-pair cable and termination equipment.
  • Oversee small projects with contractors and vendors.
  • Participate in continuing education courses, including heating, ventilation, and air conditioning and BOMI Institute courses.
  • Tear down, relocate, and set up personal computers during associate relocations and departmental reconfigurations.
Desired Qualifications
  • Two years of technical support experience.
  • Proficiency with computers and Microsoft Office.
  • Proficiency in blueprint reading.
  • Experience and demonstrated proficiency with document management and computerized maintenance management systems.
  • A two-year degree in an engineering field or relevant work experience.

About the company

West Bend Insurance provides property and casualty insurance for individuals and businesses, including home, auto, and commercial lines. Its products are operated through standard insurance policies that cover risks, with a claims process designed to help customers recover from losses; the company emphasizes service, reliability, and a long-standing rating of A (Excellent) or better from A.M. Best since 1971. Founded after a devastating 1871 fire, the firm centers its mission on helping customers through problems and adversity, promising that negatives can yield positives, and committing to do the right thing and be there when customers need them. The goal is to protect people and property while earning trust by consistently delivering support and solutions in times of need, distinguishing itself through a history of resilience and customer-focused service.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

West Bend, Wisconsin

Founded

1894

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Simplify's Take

What believers are saying

  • AM Best affirmed West Bend’s A rating and stable outlook on September 10, 2026.
  • West Bend expanded ZestyAI underwriting analytics in 2026, tightening risk selection and pricing.
  • West Bend earned another 2026 Top Workplace award, supporting retention and hiring in West Bend, Wisconsin.

What critics are saying

  • Illinois courts affirmed West Bend’s July 28, 2026 flood-claim denial, signaling ongoing coverage disputes.
  • Guidewire Cloud implementation still requires line-by-line rollout, creating multiyear execution and claims-disruption risk.
  • West Bend faces existential pressure if personal-lines pricing weakens and loss severity outpaces reserve adequacy.

What makes West Bend Insurance unique

  • West Bend became a stock carrier on January 1, 2024, under mutual holding-company ownership.
  • West Bend selected Guidewire ClaimCenter in February 2024 to modernize claims and analytics.
  • West Bend’s 2026 leadership bench includes Robert Jacques, David Ertmer, and Richard Fox.

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Benefits

Health Insurance

Health Savings Account/Flexible Spending Account

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k) Retirement Plan

401(k) Company Match

Pet Insurance

Paid Vacation

Hybrid Work Options

Remote Work Options

Performance Bonus

Employee Assistance Program

Company News

Sentry Insurance
Apr 28th, 2025
West Bend named a Top Workplace for 14th consecutive year

West Bend Insurance Company was recently named a Top Workplace in Southeastern Wisconsin and Madison!

Richland Hospital
Mar 4th, 2025
The Richland Hospital Foundation Receives a 10k Grant

The Richland Hospital Foundation is thrilled to announce that The Richland Hospital, Inc. has received a generous $10,000 grant from West Bend Insurance through their Spirit of the Silver Lining Grant Program!

Reinsurance News
Sep 24th, 2024
West Bend enhances underwriting with ZestyAI's AI-powered risk analytics

West Bend Insurance Company has expanded its partnership with ZestyAI to incorporate more AI-powered risk analytics into its underwriting process.

Sentry Insurance
Sep 10th, 2024
West Bend recognized as a Best Place to Work in Insurance for 15th consecutive year

West Bend Insurance Company is honored to again be recognized as one of the companies in the insurance industry with the highest levels of employee engagement and satisfaction.

Gmtoday
Jul 30th, 2024
Lannon Stone sues insurer over coverage

Lannon Stone Products filed suit against the West Bend Mutual Insurance Co. in Waukesha County Circuit Court, seeking a jury trial in the matter.