Join our Movement and Champion Restaurant Culture! 💚
At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.
We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.
👉 Discover life at TheFork
This position offers a gross TTC annual salary range between 44.000€ and 50.000€, in line with the collective bargaining agreement and the company compensation philosophy. The final offer will reflect the candidate’s experience, qualifications, and the specific responsibilities of the role.
What you will do:
As responsible for the business development for your designed area:
Who you are:
What we offer you:
😄 An awesome team
🏠 A permanent contract
⚖️Flexible working environment
💸 Competitive fixed salary and bonus
🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)
🌎 International teams and a multicultural environment spanning 10 offices across Europe
🤝 Highly inclusive working environment
🤸♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc
🎓 Continuous learning and development programs
😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey
🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
🏥Health insurance fully covered by the company
👩🦽 Life & Disability Insurance at no cost to the employee
💗 Welfare allowance school costs, elderly care, babysitting costs, transportation, travel leisure
🍴 Amazing offices with dining, coffee points and leisure area
🎤 Team building events
All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.
We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.
TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to [email protected]. Our HR team will review the request and respond accordingly.
#LI-MA1
The Fork runs an online booking platform that helps people reserve tables at restaurants and access exclusive deals and rewards. Diners can discover restaurants, check availability, and make reservations through the platform, while restaurants reach more customers and manage bookings. The service earns money mainly by charging restaurants a fee for each reservation made through the platform (a commission). It also offers premium listings and advertising to boost visibility. In addition, the Yums loyalty program gives diners points for reservations that can be redeemed for discounts on future bookings. The Fork differentiates itself by combining a global network of restaurant partners with a built-in loyalty program and paid visibility options, creating multiple revenue streams and value for both diners and partners. Its goal is to simplify dining planning and help restaurants fill seats by driving reservations, loyalty, and repeat business.
Company Size
501-1,000
Company Stage
Acquired
Total Funding
$15.2M
Headquarters
Paris, France
Founded
2007
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Tripadvisor (NASDAQ:TRIP) signs $700 million TheFork Sale, narrows Q3 view on weather cancellations. 06 August 2026 02:53 PM PDT Summarize with AI You are reading a free article with opinions that may differ from the recommendation given by Kalkine in its paid research reports. Become a Kalkine member today to get access to its research reports, in-depth technical and fundamental research. Learn more Key Highlights * Tripadvisor signed a definitive agreement on August 2 to sell TheFork to American Express for $700 million, with expected net proceeds of approximately $680 million and closing anticipated before year end. * Continuing operations revenue and adjusted EBITDA were $442 million and $76 million, in line with expectations, while Viator, the company's largest owned point of sale, grew bookings 10 percent. * Persistent SEO headwinds in the legacy TripAdvisor point of sale accounted for approximately 5 percentage points of drag on experiences segment bookings growth during the quarter. * The company guided third quarter experiences revenue to a range of down 2 percent to up 1 percent, citing weather-related cancellations and softer U.S. to Europe travel demand. TheFork Sale Advances as Portfolio Review Continues Tripadvisor (NASDAQ:TRIP) signed a definitive agreement on August 2 to sell TheFork, its restaurant reservation platform, to American Express for $700 million, with the transaction expected to close before year end and generate approximately $680 million in net proceeds. Management said the sale reflects the company's focus on becoming the leading player in experiences, with net proceeds providing flexibility to prioritize either debt reduction or share repurchases, and confirmed the broader portfolio review, which includes evaluating additional opportunities to simplify the hotels and other segment, remains ongoing with no options considered off the table. TheFork, now classified as discontinued operations following the announcement, generated second quarter revenue of $61 million, up 13 percent, and adjusted EBITDA of $11 million. Continuing operations, comprising the experiences and hotels and other segments, delivered revenue of $442 million and adjusted EBITDA of $76 million, both in line with expectations, with adjusted EBITDA modestly ahead of plan. Viator Grows 10% While Legacy SEO Channel Continues to Drag Within the experiences segment, Viator, the company's largest owned and operated point of sale, grew bookings 10 percent for the quarter, while the legacy TripAdvisor point of sale continued to face persistent SEO headwinds that management estimated accounted for approximately 5 percentage points of drag on overall segment bookings growth, which came in at 5 percent. Gross booking value grew 3 percent to approximately $1.4 billion, with testing around discounting and a higher mix of lower-priced items on owned and operated points of sale contributing to lower average booking value relative to bookings growth. Experiences segment adjusted EBITDA margin declined 290 basis points to 11 percent, driven by a shift toward paid marketing channels across both Viator and TripAdvisor points of sale as the company diversifies beyond search. Management said the SEO drag on the legacy point of sale should continue moderating over time as SEO becomes a smaller share of overall bookings mix, though the timeline for when the headwind fully dissipates remains uncertain given the channel's structural decline. Weather-Driven Cancellations and Softer Europe Demand Pressure Q3 Outlook Management guided third quarter experiences revenue to a range of decline of 2 percent to growth of 1 percent, citing continued weakening in the U.S. to Europe travel corridor, the company's largest, along with elevated cancellation rates driven by adverse weather conditions across both the U.S. and Europe through May, June, and into July. The company said July performance remained uneven, with unusual weather dampening bookings growth and increasing cancellations, though it characterized these pressures as transitory rather than structural given the outdoor, activity-based nature of much of its guided tours and attractions inventory. The hotels and other segment, which management continues to characterize as structurally challenged by SEO changes, saw second quarter revenue decline 21 percent to $163 million, though adjusted EBITDA of $46 million came in ahead of expectations on lower personnel and fixed costs following a year-to-date 16 percent reduction in fixed costs. Should the anticipated recovery in transatlantic travel demand and moderation in weather disruptions not materialize as expected in the fourth quarter, the company's full-year experiences growth trajectory could remain below the mid-to-high-teens rates achieved earlier in the year. Conclusion Tripadvisor's TheFork sale represents a concrete step in its stated strategy to concentrate resources on experiences, and the roughly $680 million in expected proceeds gives the company meaningful capital allocation optionality once the deal closes. Near-term results remain pressured by a combination of structural SEO decline in the legacy TripAdvisor point of sale and cyclical weather-related disruption to transatlantic travel demand, factors management continues to describe as transitory rather than indicative of weakening long-term experiences demand. Whether Viator's double-digit growth rate can accelerate further as the company diversifies its marketing mix beyond search, and how quickly the broader portfolio review yields further announcements on the hotels and other segment, are likely to remain the central questions through the remainder of 2026. FAQs. Q: why is Tripadvisor selling TheFork to American Express? A: Management said the sale, agreed for 700 million dollars with an expected close before year end, unlocks the value created at TheFork and represents another step in focusing the company more directly on its experiences business, with American Express viewed as a natural long-term strategic partner. Q: Why did Tripadvisor's experiences segment adjusted EBITDA margin decline in the second quarter? A: The 290 basis point decline to 11 percent was driven by a shift toward paid marketing channels across both the Viator and TripAdvisor points of sale, reflecting continued diversification of the company's marketing mix beyond search amid persistent SEO headwinds on the legacy point of sale. Q: What is causing Tripadvisor's cautious third quarter guidance? A: Management cited weather-related booking cancellations across the U.S. and Europe, continued softening in the U.S. to Europe travel corridor, and pressure on average booking values from a higher mix of lower-priced experiences, guiding third quarter experiences revenue to a range of decline of 2 percent to growth of 1 percent. Q: How is Tripadvisor positioning itself with AI platforms? A: Viator became the first travel experiences partner for Google Gemini during the quarter, adding to existing partnerships with OpenAI, Perplexity, Microsoft, Amazon, and Anthropic, with management noting Tripadvisor and Viator are already among the more visible travel brands within Google's AI overviews. Download Free Report - Explore 3 Stock Ideas & Industry Insights Unlock 3 stock ideas and key industry insights in its free report. This information is general in nature and does not consider your personal objectives, financial situation, or needs. It is not financial advice. All investments involve risk - consider independent advice before making any investment decisions. Disclaimer:
AI receptionist for restaurants: never miss a booking call again. An AI receptionist answers restaurant calls during rush hours and after closing, capturing bookings and answering questions without pulling staff away from the floor. Quick summary: Restaurants lose reservations every day simply because the phone rings during service and no one is free to answer it. An AI receptionist - like the one built into Dromlik, a cloud phone system for restaurants and other customer-facing businesses - answers every call instantly, handles booking requests and common questions (hours, menu, availability), and connects to reservation tools like OpenTable and TheFork, without pulling a host or server away from the floor. It works around the clock, so calls after closing or during a dinner rush no longer go unanswered. The problem: phones and dinner service don't mix. A restaurant's phone tends to ring at the worst possible time - right as the dining room fills up and every staff member is occupied with actual guests. Answering a booking call in that moment means either making a guest at the table wait, or letting the phone ring out and losing a reservation to whichever competitor picks up next. Neither is a good outcome, and it happens night after night. How an AI receptionist solves this. Answers every call instantly. Instead of ringing out or going to a generic voicemail, an AI receptionist picks up immediately - during the busiest rush, after closing, or on a day off - so no caller ever gets a dead end. Understands natural requests. Rather than a rigid button-press menu, a caller can simply ask what they'd normally ask a host: "Do you have a table for four at 8?" or "Are you open on Friday?" The AI receptionist understands the request directly and responds accordingly. Handles bookings through your existing reservation system. Rather than working in isolation, an AI receptionist can connect to the reservation platform a restaurant already uses - Dromlik integrates with both OpenTable and TheFork - so bookings taken over the phone land in the same system as bookings made online, with no manual double-entry required. Connects through MCP for deeper, real-time integration. Dromlik also supports MCP (Model Context Protocol), a newer standard that allows the AI receptionist to query and act on live data from connected systems during a call - checking real-time table availability, for instance, rather than working from static information. For restaurants, this means the AI receptionist isn't just capturing a booking request and passing it along; it can check availability and confirm a booking on the spot, the same way a host checking the reservation book would. Answers the repetitive questions. A large share of restaurant calls are the same handful of questions: hours, location, whether they take walk-ins, dietary options, parking. An AI receptionist answers these directly, freeing staff from repeating the same information dozens of times a week. Hands off to a human when it matters. For anything beyond a straightforward booking or common question - a large party, a special event inquiry, a complaint - the AI receptionist can route the call to a staff member with the relevant context already captured, rather than making the guest start over. Why this matters more for restaurants than most businesses. Unlike an office business where missed calls can often wait for a callback, a restaurant's missed booking call is usually gone for good - the caller moves on to the next place on their list. Restaurants also have unusually predictable "impossible to answer" windows (peak service hours), which makes the after-hours-and-during-rush coverage an AI receptionist provides especially valuable, rather than a nice-to-have. Getting started. Dromlik's AI receptionist add-on works on top of your existing restaurant phone system, connecting to OpenTable or TheFork for bookings - with MCP support enabling real-time availability checks during the call - answering common guest questions, and handing off anything more complex to your team with full context. It runs alongside Dromlik's core phone features - call routing, voicemail, and omnichannel messaging via WhatsApp - so nothing about how your restaurant already takes calls needs to change to add it. Curious whether an AI receptionist could reduce missed bookings at your restaurant? Get a Quote to see how Dromlik can help.
It is now possible to pay the restaurant bill through the TheFork app. 22 jun 2026 10:15 TheFork has announced the launch of TheFork Pay in Portugal, a new digital payment feature integrated into the company's app that allows users to pay the restaurant bill directly through their smartphone. The solution eliminates the need to wait for the bill or the payment terminal, allowing customers to complete the payment quickly and securely in the app. Additionally, it enables splitting the bill among several people and maintains access to benefits and campaigns available on the platform, including the accumulation of Yums, the company's loyalty program. According to Jay Kim, country manager of TheFork Portugal, the launch represents another step in the company's strategy to digitize the entire dining experience. "We want to offer users an increasingly integrated, intuitive, and convenient experience, while helping restaurants optimize operations and improve customer service," the manager says. * Want to read more stories like this? Subscribe to the "Next" newsletter. You can do it here. * The future of business and business with the future every Monday in your email inbox. * Follow us also on Facebook, LinkedIn, Instagram, and Twitter. TheFork Pay will be available at participating restaurants and can be used after the meal through the app. Users can enter the total or partial bill amount, add a gratuity, split the payment, and complete the transaction via bank card, Apple Pay, or Google Pay. The company frames the launch within the increasing digitalization of the restaurant industry and consumers' demand for simpler and more personalized experiences. By bringing together reservation, experience, and payment in a single app, TheFork aims to strengthen its position as a technology partner for restaurants. TheFork currently operates a network of about 55,000 partner restaurants in 14 countries, with nearly 40 million app downloads and more than 20 million verified reviews. An article by a partner. The Next Big Idea is a website about innovation and entrepreneurship, with the most complete database of startups and incubators in the country. Here you will find the stories and the protagonists that tell how we are changing the present and inventing what the future will be. See all stories at www.thenextbigidea.pt
Tripadvisor shares surged 4.39% to $12.96 following the announcement that it is selling The Fork, its European online restaurant reservation platform, to American Express. Amex shares also rose 4.03% to $338.56. Activist investor Starboard had been pressuring Tripadvisor to sell The Fork and explore strategic options for the broader company. American Express already owns Resy, a US-based mobile restaurant reservation platform, and the acquisition strengthens its presence in the dining reservation sector across both American and European markets.
Wall Street stocks rise on US-Iran accord. While the US and Iran have characterised key elements of their agreement differently, the announcement has prompted a retreat in oil prices. 15 Jun 2026 10:19PM (Updated: 15 Jun 2026 10:25PM) Add CNA as a trusted source to help Google better understand and surface our content in search results. Read a summary of this article on FAST. NEW YORK: Wall Street stocks opened higher on Monday (Jun 15) after the United States and Iran announced a deal to end the Middle East war that sent oil prices sharply lower. While the two sides characterised key elements of the agreement differently, the announcement prompted about a 5 per cent retreat in oil prices. About 15 minutes into trading, the Dow Jones Industrial Average was up 1 per cent at 51,703.60. The broad-based S&P 500 climbed 1.5 per cent to 7,544.90, while the tech-rich Nasdaq Composite Index gained 2.4 per cent to 26,518.12. The accord does not immediately resolve key questions such as the future of Iran's nuclear program, which will be part of a 60-day negotiation. US President Donald Trump said the deal would lead to the reopening of the Strait of Hormuz, a key waterway in oil transport. Vice President JD Vance said on CNBC that the strait would reopen "toll-free", but Iranian officials said they plan to charge maritime service fees. Briefing.com analyst Patrick O'Hare said the announcement "sounds more like a tentative deal than a definitive deal", according to a note. But the announcement is "what the market's been waiting for three months", said Art Hogan of B. Riley Wealth Management "Realistically, it's going to take longer than some might anticipate to actually get the straight open and get the flow of hydrocarbons through to their end users, but this is the step in the right direction," Hogan said. Among individual companies, SpaceX continued to climb in its second day of trading after last week's initial public offering. Shares jumped 7.1 per cent. TripAdvisor jumped 8.2 per cent after announcing it sold TheFork, a European restaurant platform, to American Express for $700 million. American Express gained 2.8 per cent. Related topics.