Government & Public Sector - Practice Director

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Technology Strategy

Management Level

Director

Job Description & Summary

At PwC, we help clients build trust and reinvent so they can turn complexity into competitive advantage. We’re a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help clients build, accelerate and sustain momentum. Find out more at www.pwc.com.

PwC South East Asia Consulting helps businesses to work smarter and grow faster. We partner with our clients to build effective organisations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial changes.

Our practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution.

About the role

The Director, Government & Public Sector (G&PS) Practice is a market-facing leadership role accountable for business growth, client relationships, and ensuring customer success across PwC’s public sector portfolio. This role focuses on revenue generation, senior stakeholder engagement, and ensuring successful outcomes and long-term client satisfaction.

Key responsibilities
 

Market Development & Sales Leadership (Primary Focus)

• Originate and close large public sector opportunities

• Drive go-to-market strategy across Singapore government agencies

• Build a strong pre-engaged pipeline through early client engagement

• Lead proposals, commercial positioning and partner alignment

• Expand PwC footprint through repeat and cross-agency opportunities

Client Relationship Leadership

• Build trusted relationships with senior government stakeholders

• Act as a strategic advisor on transformation priorities

• Own account strategy and engagement planning

• Drive new opportunities through strong client relationships

Customer Success & Outcome Ownership

• Own overall client success across engagements

• Ensure programmes deliver expected outcomes

• Act as escalation point for key delivery challenges

• Drive repeat business and long-term client value

Delivery Oversight

• Provide executive oversight of key programmes

• Ensure alignment with client expectations and outcomes

• Partner with delivery teams to manage risks

• Focus on outcomes rather than execution

Ecosystem & Partnerships

• Build relationships with system integrators and technology partners

• Drive co-sell and co-delivery strategies

• Strengthen PwC’s position in government ecosystems

Commercial Accountability

• Own revenue and growth targets

• Manage pipeline and conversion rates

• Drive profitability and account expansion

About you

Experience & Profile

• 15+ years in consulting or public sector

• Strong business development and sales experience

• Proven ability to manage senior stakeholders

• Deep understanding of Singapore public sector

Key Success Measures

• Revenue growth and deal wins

• Strong senior client relationships

• Client satisfaction and retention

• Repeat business and pipeline growth

Leadership Characteristics

• Client-centric and relationship driven

• Strong commercial acumen

• Outcome-oriented mindset

• Ability to operate across sales, strategy and client success

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred: Bachelor Degree

Certifications (if blank, certifications not specified)

Required Skills

Account Handling, Account Management, Key Account Management, Public Sector Industry, Public Sector IT, Public Sector Management

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Bid Proposals, Budgetary Management, Business Requirements Analysis, Client Counseling, Client Interviewing, Client Management, Client Profiling, Coaching and Feedback, Communication, Complaint Management, Conflict Resolution, Creativity, CRM Software, Cross-Selling, Customer Experience (CX) Design, Customer Experience (CX) Strategy, Customer Relationship Management, Customer Satisfaction, Digital Analytics, Embracing Change, Emotional Regulation {+ 35 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

Yes

Government Clearance Required?

Yes

Job Posting End Date