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Marriott International

Manages and franchises hotels around the world

Waiter 2 - Tapas&Tiles

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours
Full-timeLisbon, PortugalNo salary listedIn-person

About the Job

Requirements

  • Speak fluent English and Portuguese.
  • Have technical knowledge appropriate to the position.
  • Have planning, organization, and time-management skills.

Responsibilities

  • Serve food courses and alcoholic beverages to guests.
  • Set tables according to the type of event and service standards.
  • Answer questions about menu selections.
  • Communicate with the kitchen regarding menu questions, wait times, re-cook orders, and product availability.
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
  • Record transactions in the MICROS system when orders are placed.
  • Check in with guests to ensure satisfaction with each food course and beverage.
  • Maintain cleanliness of work areas, china, and glassware throughout the day.
  • Complete closing duties, including restocking items and turning off lights.
  • Present an accurate bill to guests and process payment.
  • Follow company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to a manager; and complete safety training and certifications.
  • Maintain a clean and professional uniform and personal appearance, maintain confidentiality of proprietary information, and protect company assets.
  • Welcome and acknowledge guests according to company standards, anticipate and address their service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Develop and maintain positive working relationships, support the team in reaching common goals, and listen and respond appropriately to other employees' concerns.
  • Ensure adherence to quality expectations and standards.
  • Read and visually verify information in a variety of formats, including small print.
  • Stand, sit, or walk for extended periods or an entire work shift.
  • Move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and objects over 50 pounds with assistance.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Move over sloping, uneven, or slippery surfaces and up and down stairs or service ramps.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Perform other reasonable job duties as requested by supervisors.

Desired Qualifications

  • Have a proactive, creative, and flexible mindset.

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size
10,001+
Company stage
IPO
Headquarters
Bethesda, MD
Founded
1927

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