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Abbott

Makes heart devices, glucose sensors and lab tests

Informatics Technical Specialist

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeTokyo, JapanNo salary listedIn-person

About the Job

Requirements

  • A university or vocational-school graduate qualification is required.
  • At least three years of experience proposing and implementing solutions for healthcare institutions, such as electronic medical records, ordering systems, or RIS/PACS; clinical laboratory system experience is a plus.
  • At least three years of experience proposing and implementing solutions at an IT consulting or systems integration company; project-management-only experience without hands-on solution implementation is excluded.
  • Knowledge and experience with systems, networks, and hardware needed for solution proposals, implementation, and support, including Windows Server and databases such as Oracle or MySQL, plus basic IT knowledge of networks and software.
  • Ability to design workflow operations tailored to customer needs and propose practical solutions to issues.
  • Ability to handle functional explanations, operational model design, implementation project management, and training end-to-end.
  • Business English reading comprehension.
  • A working knowledge of hospital systems, including which systems are commonly installed and their general operation.

Responsibilities

  • Propose, implement, and provide customer training for IT package systems for medical institutions, primarily clinical laboratory departments.
  • Provide second-line customer support after implementation.
  • Make internal proposals to improve solutions and services.

Desired Qualifications

  • Experience using English in work or business English conversation skills.
  • Knowledge or experience with hospital systems for specimen testing; knowledge of laboratory testing is preferred.
  • A willingness to take on challenges such as developing new customers or launching new services.
  • Ability to communicate effectively with hospital stakeholders needed for solution implementation decisions and smooth operation, including healthcare IT staff, laboratory specialists, and medical technologists; communication with administrative directors and physicians is a plus.
  • Programming experience such as VBA.

About the Company

Abbott

Makes heart devices, glucose sensors and lab tests

Abbott makes medical devices, diagnostic tests, nutrition products and branded generic drugs for hospitals, laboratories, pharmacies and patients. Its best-known product is the FreeStyle Libre, a coin-sized sensor worn on the upper arm that tracks blood sugar around the clock without routine finger pricks. Its other lines run from heart valves, pacemakers and brain stimulators to lab analyzers, rapid tests and mail-in colon cancer screening kits, and Abbott earns money by selling these products to health systems, labs, retailers and consumers. The company was founded in 1888 by Chicago physician Wallace Abbott and is based in Abbott Park, Illinois.

Company size
10,001+
Company stage
IPO
Headquarters
Abbott Park, IL
Founded
1888

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