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C.H. Robinson

Global freight transportation and logistics platform

Associate Portfolio Executive

Account ManagementConfirmed live in the last 24 hours
Full-timeChicago, IL, USA$19.23 - $38.47

About the Job

Requirements

  • High school diploma or GED.
  • At least 6 months of internal or external customer engagement experience.
  • Ability to travel up to 10%.
  • Preferred: Bachelor's degree from an accredited college or university.
  • Preferred: Attention to detail, accuracy, and problem-solving.
  • Preferred: Negotiation, collaboration, and influencing skills.
  • Preferred: Proficiency in Microsoft Office Suite of Programs.
  • Preferred: Values a diverse and inclusive work environment.

Responsibilities

  • Build and grow a customer portfolio by strengthening relationships, uncovering needs, and converting opportunities into active business.
  • Re-engage dormant accounts and expand within existing customers to increase volume, revenue, and wallet share.
  • Manage day-to-day customer interactions by responding to questions, handling exceptions and escalations, and resolving conflicts professionally.
  • Coordinate with carriers, suppliers, and internal partners to meet customer commitments and service expectations.
  • Quote and price freight using negotiation skills, market insight, and customer buying patterns to execute pricing strategy.
  • Plan, build, and execute shipments with AI agent support, aligned to customer expectations.
  • Identify account growth potential and cultivate transactional relationships into more committed, repeatable partnerships, supported by business development resources.
  • Use data, reporting, and market and customer updates to identify service and growth opportunities and inform daily priorities.
  • Adopt new tools and technology, identify automation opportunities, and help document and follow standard operating procedures.
  • Support teammates' customers when needed and contribute to daily and weekly stand-ups.

About the Company

C.H. Robinson

Global freight transportation and logistics platform

C.H. Robinson moves goods worldwide by providing freight transportation and logistics services, with two main segments: North American Surface Transportation and Global Forwarding. It uses a platform that connects shippers with carriers, using technology and data to match freight, coordinate routes, rates, and administration. The company stands out with a broad network of offices across regions and an integrated domestic and global forwarding platform that supports end-to-end supply chain solutions. Its goal is to deliver efficient, cost-effective transportation and related outsource and sourcing services at scale by linking shippers and carriers through its platform.

Company size
10,001+
Company stage
IPO
Headquarters
Eden Prairie, MN
Founded
1905

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