Head of Small Business Banking

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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Responsible for creating and realizing the Enterprise vision and strategy for Small Business Banking at Truist, through relationship lending activities that span product formation/execution, asset growth, revenue growth, deposit gathering and overall profitability of the Small Business segment, consisting of Branch Banking activity, Small Business Direct (SBD), Business Connect, and Small Business Administration (SBA).

Following is a summary of the essential functions for this job.  Key aspects include (but are not limited to):

1.    Creating, overseeing and enhancing execution of the Small Business Banking strategy for Truist. Build on existing momentum and realize significant enhancement to Enterprise strategy.
2.    Full accountability for revenue generation and product distribution for the Small Business segment (up to $10MM revenue) to include Branch Leader banking activity, Small Business Direct, and Business Connect.
3.    Direct responsibility for building and leading high-performing teams of Small Business lending experts, including team leaders, client-facing and virtual relationship managers (e.g. Business Bankers) and support staff. 

4.    Responsible for strategic direction, portfolio expansion and profitability for the Major Brands franchise business in support of Truist Wholesale clients.   

5.    Closely partners with Wholesale Payments to design and execute a comprehensive set of payment products and services tailored for Small Business clients.

6.    Accountable for product design, delivery and client experience across Small Business segment, including credit risk, operational risk, compliance risk, financial crimes in addition to knowledge and/or ownership of related policies & procedures.   Ensures loan originations and portfolios operate within Truist’s stated risk appetite.7.    Closely collaborates with key stakeholders in technology, marketing (internal and external) and legal. 
8.    Champion enterprise and Small Business Banking programs across segment, including use of Financial Insights, Integrated Relationship Management principles, and delivering a differentiated client experience to Small Business clients, irrespective of how they are engaged (e.g. in-market, Small Business Direct).
9.      Effectively manage direct and indirect allocated expense based upon annual budget per product.
10.    Formulate and execute against product strategies in alignment with the line of business and overall institution’s strategy, goals and objectives.  
11.    Understand current external product trends and economic drivers to ensure Truist’s competitiveness throughout its diverse geographic footprint. Participate in industry trade organizations and represent Truist as the senior leader for Business Banking segment.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.    Bachelor’s degree, or equivalent education and related training
2.    15 years of related work experience
3.    Extensive subject matter expertise including advanced understanding of industry drivers, product positioning, structuring and risk mitigation strategies
4.    Proven ability to develop, nurture and monetize “trusted advisor” client relationships 
5.    Demonstrated ability to collaborate and influence across functional areas to resolve complex issues
6.    Strong interpersonal skills which foster teamwork, trust, creativity/innovation and accountability
7.    Ability to communicate clearly, concisely and insightfully
8.    Evidence of ability to develop and retain top talent

Preferred Qualifications:
1.    MBA, with a Finance focus 
2.    20 years of management experience 
3.    Direct origination experience of each product

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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