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TikTok

Short-form video platform with ads

Client Solutions Intern - GBS

Customer Experience & SupportConfirmed live in the last 24 hours
Internship · Summer 2027Dubai - United Arab EmiratesNo salary listedIn-person

About the Job

Requirements

  • Currently pursuing an undergraduate degree in marketing, business, data analytics, or a related discipline.
  • Have a passion and strong enthusiasm for digital marketing, a proactive learning mindset, strong learning ability, logical thinking, innovative capabilities, and sharp market insight.
  • Use English as a working language and have strong communication skills and the ability to work in a team and influence and motivate others.
  • Be self-driven, resilient, curious about new things, and able to make judgments on complex matters.

Responsibilities

  • Support Client Solutions Managers in managing advertiser relationships and day-to-day campaign operations.
  • Assist with campaign setup validation in TikTok Ads Manager, including checking naming conventions, tracking implementation, placements, and optimization settings.
  • Monitor campaign delivery and pacing, flag potential issues, and support optimization recommendations.
  • Help conduct creative quality assurance and compliance checks to ensure campaigns meet platform standards.
  • Participate in client calls and business reviews to learn consultative selling and strategic account management.
  • Support the implementation and troubleshooting of conversion tracking via Pixels, software development kits, and Mobile Measurement Partners.
  • Assist in building Test & Learn frameworks using TikTok's measurement solutions to demonstrate campaign effectiveness.
  • Help prepare materials for product adoption workshops and training sessions for clients and internal teams.
  • Stay current on TikTok product updates, ad formats, and best practices.
  • Compile and analyze campaign performance data, identifying trends, delivery issues, and optimization opportunities.
  • Support the creation of performance reports, account audits, and post-campaign analysis.
  • Assist in preparing insights and recommendations for client presentations.
  • Learn to translate platform data into actionable business insights using Excel, dashboards, and visualization tools.
  • Work with internal teams including Product, Measurement, Creative, and Operations to support client needs.
  • Participate in team planning sessions, knowledge-sharing forums, and program initiatives.
  • Contribute to the development of case studies, playbooks, and internal documentation.
  • Support regional programs and initiatives aligned with company and market priorities.

Desired Qualifications

  • Familiarity with digital advertising platforms or relevant marketing, business, or data analytics coursework.
  • Basic understanding of digital media key performance indicators such as CPM, CPA, CTR, ROAS, and conversion metrics.
  • Strong analytical skills and proficiency in Excel and data visualization.
  • Experience with internships or projects in digital marketing, e-commerce, or technology.
  • Be detail-oriented and have strong organizational and time management skills.
  • Have an interest in performance marketing, measurement, or app marketing.

About the Company

TikTok

Short-form video platform with ads

TikTok is a short-form mobile video platform that lets people create, discover, and share quick videos. Users upload vertical clips, edit them with built-in tools, and browse a personalized feed powered by an algorithm that highlights relevant content. Advertisers can use in-feed ads, branded hashtags, and the Business Center to plan and measure campaigns, making it easy for brands to reach a global audience. Its goal is to inspire creativity and bring joy by helping people express themselves and by connecting brands with a wide audience.

Company size
10,001+
Company stage
Grant
Total funding
$740K
Headquarters
Santa Monica, CA
Founded
2016

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