Senior Manager - Chargeback and Pricing Operations

Why Patients Need You

This role sits at the intersection of Pricing & Commercial Operations and Finance, providing commercial insights and analytics to support Gross-to-Net (“GTN”) management across Pfizer’s U.S. Hospital Injectable and Biosimilar portfolio, with a primary focus on pricing, contracting and chargebacks. You will analyze contracting terms, pricing dynamics, and chargeback trends to assess and communicate their impact on GTN, revenue, margin, and overall profitability.

In this high-impact role, you will develop and analyze chargeback, rebate, admin fees, and other key GTN assumptions, identify business drivers and trends, and translate complex price-related contracting activity into clear, actionable insights for stakeholders across Commercial and Finance. You will support forecasting and planning and help strengthen understanding of how commercial decisions translate into financial performance.

The role will also help advance automation and AI-enabled analytics to improve the speed, transparency, and quality of GTN analysis, forecasting, and decision-making.

What You Will Achieve 

Pricing Impact Analytics & Support

• Provide analytics to inform GTN assumptions, with a primary focus on contracting and chargebacks, and advise stakeholders on the impact of 340B, Medicaid, and other key GTN drivers on revenue and profitability.

• Support chargeback accrual pipeline calculations and related analytics using Finance- and Controllership-approved methodologies and assumptions.

• Analyze contracting activity, claims, utilization, pricing trends, and other commercial data to identify emerging trends and assess potential impacts to GTN and revenue forecasts.

• Compare commercial assumptions with actual experience, identify key drivers of variance, and provide business rationale and analytics to support forecast refinement and decision-making.

• Partner with Finance, Controllership, and Commercial stakeholders to provide the data, insights, and business context needed to support GTN forecasting, accrual assessment, reconciliation, and financial reporting.
  

GTN Forecasting & Strategic Modeling

• Partner with Finance to inform GTN forecasts by providing commercial assumptions, analytics, and insights related to contracting, chargebacks, payer/channel mix, pricing actions, and new product launches.

• Provide commercial GTN inputs and business rationale to support Finance forecasting and planning cycles, including budget, latest estimates, reforecasts, and long-range planning.

• Model the GTN, revenue, and profitability impact of contracting strategies, including bids, committed contracts, off-cycle price actions, channel strategies, and business development initiatives, to inform decisions before they are finalized.

• Develop what-if scenarios and key-driver sensitivities to assess the potential impact of contracting changes, market dynamics, and legislative changes, translating results into clear, actionable insights for Commercial and Finance stakeholders.
  

Systems, Data & Automation 

• Serve as functional owner of the commercial revenue and demand data repository, ensuring its architecture accurately supports both GTN calculations and forecasting outputs.

• Ensure data integrity between the contract management system (Flex) and the corporate ERP; optimize use of chargeback and script-level data and third-party aggregators to improve rebate validation and forecast accuracy.

• Drive automation, scalable dashboards, and reporting improvements — leveraging AI-enabled tools responsibly, with appropriate governance and human oversight, to shift capacity toward insight generation.

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Pricing–Finance Partnership & Cross-Functional Bridge

• Serve as a key liaison between PCO and Finance, translating commercial strategies and contracting activities into clear financial implications while ensuring alignment with financial reporting, accounting, and control requirements.

• Partner with PCO on pre-deal analytics so contracting and pricing assumptions are aligned to forecast — and feed executed-deal outcomes back to sharpen future forecasts.

• Coordinate GTN data collection and assumption refresh across Business Analytics, Contract Operations, Government Pricing, Distribution, Finance, and Accounting.

• Assist in List Price calculations and impact analytics associated with wholesaler price adjustments (clawbacks), shelf stock adjustments, etc.
  

Government Pricing, Controls & Compliance

• Partner with finance business partner on Government Pricing and Complianceon the accrual implications of Medicaid (MDRP), 340B, and FSS/FCP; understand and explain government pricing calculations (AMP, Best Price, non-FAMP, unit rebate amount, 340B ceiling price).
• Support business-specific pricing governance, including financial evaluation of contracting decisions and performance against original GTN projections, while ensuring coordination and alignment with broader Pfizer pricing governance requirements and timelines.

Here Is What You Need (Minimum Requirements)

• Applicant must have a bachelor's degree in Finance, Accounting, Economics, or a related field.with at least 6 years of experience; OR a master's degree with at least 5 years of experience; OR a PhD with 1+ years of experience

• Experience in pharmaceutical gross-to-net, revenue/deductions, pricing analytics, or commercial finance.

• Deep working knowledge of pharmaceutical GTN and deduction structures, including chargebacks, rebates, GPO administrative fees, 340B, Medicaid, and other key pricing and contracting impacts.

• Strong understanding of accrual accounting principles and revenue recognition requirements, including U.S. GAAP and ASC 606, with the ability to understand how GTN activity impacts revenue recognition and financial reporting.

• Demonstrated experience with generic pharmaceutical and/or hospital injectable businesses, with a strong understanding of GPO contracting, chargeback processes, and the resulting impact on GTN, revenue, and profitability.

• Strong financial modeling and data skills — advanced Excel and comfort working with large transactional datasets.

• Proven ability to translate complex financial impact into clear, actionable guidance for non-finance commercial partners.
  
  

Bonus Points If You Have (Preferred Requirements)

• Experience with hospital, injectable, or biosimilar portfolios and GPO/IDN contracting dynamics.

• Familiarity with government pricing programs (MDRP, 340B, FSS/FCP).

• Experience with revenue management / GTN systems (e.g., Model N, Revitas/Flex) and ERP (SAP/Oracle).

• Proficiency in BI tools (e.g., Power BI, Tableau) and experience building reporting infrastructure and automating processes from the ground up.

• MBA, CPA, or CMA.

Core Competencies

Analytical rigor · financial storytelling · cross-functional influence · attention to control and detail · strategic thinking paired with hands-on execution · comfort operating in the ambiguity between two functions.

Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

PHYSICAL/MENTAL REQUIREMENTS

• Ability to effectively communicate and successfully achieve all qualification and role requirements whether working in-person within the Lake Forest or NYC facility.

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

• Able to travel to support business needs (< 10-15% travel)

Other Job Details:

• Work Location Assignment: Flexible colleagues are assigned a Pfizer site within a commutable distance where they work about 2-3 days weekly to connect and innovate with their team face-to-face. However, they also benefit from being able to work offsite regularly when it makes business sense to do so.
• Last day to apply: November 20th

The annual base salary for this position ranges from $124,400.00 to $207,400.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 17.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.&#xa;This role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply, your Talent Advisor will share the local pay information with you during the first interview.&#xa;&#xa;

Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.

Mkt & Sales/Commercial Bus