Inside Sales Representative - Fitness Education Certifications

ISSA is looking for an Inside Sales Representative!

Key Details You Need to Know:

• Now hiring for our upcoming (December) training class
• Compensation:Base salary of $40,000, with an uncapped commission structure bringing your On-Target Earnings (OTE) to $100,000.
• Free enrollment in the Certified Personal Trainer (CPT) course starting on Day 1!
• Remote position (must reside in an ISSA-eligible state: (AZ, FL, GA, ID, IL, IN, NC, NV, SC, TN, TX, UT, VA, WI)
• Core business hours: 6:00 AM – 6:00 PM, Monday–Friday (Arizona Time).
• Work-to-goal environment: motivated sellers can work beyond their assigned shift to exceed goals and maximize earnings

About ISSA: ISSA is an education and certification company for fitness trainers, personal trainers, strength and conditioning coaches, nutritionists, nutrition coaches, yoga instructors, health coaches, medical professionals, and more! For over 35 years, ISSA has created a personal fitness training program to merge gym experience with practical and applied sciences. With over 250 employees, we have certified nearly 500,000 trainers in 174 countries. We were recently recognized as a Best Place to Work and Healthiest Employer by The Phoenix Business Journal, Fastest Growing Private Company by Inc. Southwest Regionals, and Top Workplace by USA Today!

We are adding an Inside Sales Representative (Fitness Education Advisor) to our team of relationship-builders who are laser-focused on providing exceptional service to our students. We are tenacious and resilient in pursuing personal and professional success while incorporating fun into every day!

So What's the Job? 

We’re looking for competitive, coachable, and high-energy Inside Sales Representatives who thrive in a fast-paced, phone-first environment. You’ll engage with prospective students, uncover their goals, and guide them to the right ISSA program, all while driving toward individual and team performance goals.

At ISSA, you’re not just selling,  you’re helping people transform their lives through education. We believe in doing the right thing, growing together, and celebrating the wins that matter.

WHAT is ISSA looking for?

• Make 120–200 outbound calls daily to prospective students from warm and cold lists.
• Conduct high-energy phone consultations to identify goals, build rapport, and recommend training programs.
• Manage your pipeline through a CRM with disciplined notes, tasks, and follow-ups.
• Close sales in a short cycle (same-day to 7 days) using ethical persuasion and student-first judgment.
• Consistently meet or exceed monthly enrollment and revenue targets.
• Collaborate with peers and leaders to improve scripts, objection handling, and conversion rates.
• Represent ISSA’s mission and brand with integrity and enthusiasm.

Required Qualifications:

• 1+ years of phone-based inside sales experience in a quota-driven environment.
• Demonstrated ability to sustain high activity levels (120–200+ dials per day).
• Experience in short-cycle or one-call closes (same day to 7 days).
• Comfort working shift-based schedules in a fully remote setup.
• Strong verbal communication, active listening, and empathy.
• Track record of hitting or exceeding individual sales targets.
• Familiarity with CRMs (Salesforce, HubSpot, or similar).
• Continuously identifies opportunities to leverage AI tools for efficiency and innovation.

Preferred Qualifications:

• Experience in B2C or consumer-style B2B sales environments.
• Prior success with outbound sales or lead follow-up campaigns.
• High energy and resilience in competitive, metrics-driven settings.
• Interest in the fitness, health, or education industries.
• Prior ISSA certification or wellness industry exposure.
• Advanced CRM hygiene and data management habits.

WHO is ISSA looking for?

Skills can be developed. Experience can be built. What's harder to teach, and what we pay close attention to, is mindset. The qualifications below are specific to this role. But across every role at ISSA, we're looking for the same kind of person.

• Someone who leads with curiosity. Who asks "why do we do it this way?" as a genuine question, not a complaint. 
• Someone humble enough to know what they don't know, and bold enough to challenge the way things have always been done. 
• Someone who can advocate hard for an idea and then fully commit when the team goes a different direction. 
• Someone who takes ownership of their mistakes, shares credit for their wins, and believes the best idea should win regardless of who had it.

We're looking for people who are personally invested in healthy living, not because it's their job, but because they believe in its power to change lives. You don't have to have it all figured out. You just have to care. 

We're not looking for perfect. We're looking for growth-oriented, mission-driven, and genuinely invested in doing something that matters. If that sounds like you, you'll fit in great here!

Anything else? Absolutely! Benefits and Perks:

This is a place where every day we are inspired by our teammates, encouraging each other to be our best. The environment is friendly and upbeat! And we feel it’s important to reward our team with competitive pay and benefits. Here are some of the highlights:

Free Certifications: Who wants to be their best self? WE DO! As an ISSA team member, you have access to our courses and certifications…at no expense! Additionally, you'll receive exclusive discounts on leading products in the fitness industry.  Cool, right? Employees can also enroll up to 5 friends/family members each year in our courses...FOR FREE!

Health & Wellness Reimbursement: If our company’s mission is to encourage healthy living, we need to walk the talk and ensure each employee is supported in their wellness journey! Employees can submit fitness purchases (gym membership, fitness equipment, classes) and professional and mental health purchases (personal learning courses, wellness apps, art classes, and more) for reimbursement up to $50/month…$600/year.

Work-Life Synergy: Our Team members start with 3 weeks of PTO each year and can earn up to 6 weeks each year! And everyone at ISSA gets 9 paid national holidays every year...PLUS 1 floating holiday! Work hard, play hard!

Parental Time Off: We support our team members as they grow their families! Eligible employees giving birth can receive up to 12 weeks of paid leave, while other parents welcoming a new child (including partners and adoptive/foster parents) receive up to 6 weeks of paid bonding leave.

Medical, Dental, and Vision Insurance: A key component to living a healthy lifestyle is having access to the care we (and our families) need. We offer 2 medical insurance plans accompanied by Health Savings Account (HSA) and Flexible Savings Account (FSA) options, as well as Dental and Vision coverage.  And you don’t have to wait forever! Eligibility begins on the 1st of the month after you start.

Team Building: We may be remote, but we don’t have to be alone! We host a monthly schedule of virtual team activities, town halls, brown bag lunches, and other special events…so many fun ways for us to connect and support one another.

Tools To Do The Job: We ensure you are hooked up with the tools, equipment, and systems you need.  We begin the process before your start date, so you are ready to rock ‘n roll on your first day. We also provide a monthly work-from-home allowance!

100% Remote Work: You can say goodbye to long commutes because all of our roles can be performed from the comfort of your own home. To connect and communicate more effectively, ISSA is a camera-friendly culture in which cameras are on for scheduled meetings. We have found that this bridges the gap that can exist since we are not working together in an office. 

What Else? We have a 401(k) company match and 100% company-paid life/AD&D insurance/short-term disability.  We also offer an employee assistance program to assist with work-life concerns (legal, financial, and mental health).  Our ultimate goal is to support you and your overall wellness.

Transform your career at ISSA!