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FirstEnergy

Investor-owned electric utility focusing on distribution

Distribution System Operator 1

Power Systems EngineeringConfirmed live in the last 24 hours
Full-timeReading, PA, USA

About the Job

Requirements

  • An associate's degree or greater in Electrical Engineering, Electrical Engineering Technology, or a related certification from an ABET-accredited institution; equivalent work experience may substitute, with a minimum of four years of related work experience.
  • Related work experience includes knowledge of transmission and distribution operation, maintenance, and construction practices, procedures, work methods, materials, equipment, and tools to operate the distribution system.
  • Ability to perform problem solving, multitasking, teamwork, and prioritization of work for efficient and safe operations.
  • Knowledge of, or ability to learn, transmission and distribution system operations, maintenance, construction practices, procedures, work methods, materials, equipment, and tools to operate the distribution system.
  • Reading and comprehension skills to interpret switching requests, engineering drawings, schematics, equipment instruction manuals, standards, and procedures used to develop distribution switching orders.
  • Skills in developing, collecting, organizing, and analyzing information from varied sources to develop switching orders and recommendations.
  • Effective oral and written communication skills to communicate with customers, supervisors, peers, employees, and contractors involved with construction, operation, and maintenance of transmission and distribution facilities.
  • A questioning attitude, ability to learn and produce results, relationship-building ability, and sufficient maturity to exercise independent judgment on moderately complex projects and assignments.
  • Interpersonal and analytical skills to make quick assessments and deliver well-considered decisions when situations require independent judgment.
  • Knowledge of, or ability to learn, specific mainframe and personal computer applications.
  • Ability to remain professional and calm in a high-stress, high-volume work environment.
  • Must reside within a 60-minute proximity of the reporting location.
  • Must be able to work nights, weekends, extended days, or scheduled days off when system or weather conditions warrant.
  • Must complete EEI selection testing; practice tests are encouraged.

Responsibilities

  • Monitor day-to-day operations of the regional distribution system.
  • Restore outages during emergency or abnormal conditions and provide timely, accurate documentation associated with the distribution system.
  • Recommend operational improvements and communicate system events to appropriate personnel.
  • Provide internal and/or external customer service.
  • Operate the Supervisory Control and Data Acquisition system, Energy Management System, PowerOn Outage Management System, Energy Delivery Outage Application, Regional Dispatch Operations notifications, radio, and telephone systems.
  • Analyze system disturbances and act promptly to restore the system to a normal configuration.
  • Provide technical analysis, monitor systems, and schedule and authorize distribution equipment outages and load transfers.
  • Develop detailed scenarios to identify operating problems caused by contingency outages; assign and direct switching activities and work assignments to field personnel.
  • Monitor system and weather conditions.
  • Coordinate staffing requirements by calling additional resources to handle emergencies.
  • Complete training and development to progress to the Regional Distribution System Operator level.
  • Maintain a basic understanding of bargaining unit agreements with field labor.

About the Company

FirstEnergy

Investor-owned electric utility focusing on distribution

FirstEnergy is an investor-owned electric utility that distributes electricity through its network of distribution companies. It focuses on delivering power to customers by maintaining and operating the grid, including power generation and energy services. The company uses an outage management system to let customers report and track outages, enabling faster identification and resolution of service disruptions. Customers manage their accounts through online portals that offer electronic billing (eBill) and multiple payment options. Mon Power, a subsidiary, serves about 395,000 customers in West Virginia, illustrating the scale of its operations. Compared with competitors, FirstEnergy emphasizes reliability, a large, integrated utility footprint, and digital tools for customers and outage management. Its goal is to provide dependable electric service, maintain and improve grid reliability, grow its customer base, and efficiently deliver energy services across its service territories.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Akron, OH
Founded
1997

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