Full-Time
Customer Service Representative / Case Specialist
Funded Private Pension Plans
R+V Allgemeine Versicherung AG
5,001-10,000 employees
Provides private and commercial insurance services
No salary listed
Wiesbaden, Germany
Hybrid
Hybrid work combines home office and office work.
 Customer Experience & Support (1) |
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- Completed vocational training as an insurance and financial investments clerk.
- Experience in life insurance, particularly insurance and contract law and allowance administration.
- Initial professional experience is accepted; several years of operational life-insurance practice are advantageous.
- Ability to work independently and contribute ideas for process improvement.
- Advise and support customers and sales contacts on matters concerning subsidized private pension plans.
- Handle all processes related to Riester subsidy administration.
- Participate in the introduction and further development of the new retirement-provision deposit account.
- Continuously develop processes and implement improvements for specialized topics concerning subsidized retirement provision.
- Provide customer-oriented telephone second-level support.
- Several years of practical experience in the operational life-insurance environment.
- Teamwork, service orientation, and enjoyment of working with people.
R+V Allgemeine Versicherung AG is a major German insurer serving private and business customers. It offers standard insurance products as well as customized private plans and tailored, pragmatic solutions for commercial clients, covering protection and retirement planning. Its products work by providing policy-based coverage after customers pay premiums; claims support and risk management are built into the plans, with options ranging from everyday private coverage to specialized corporate solutions. The company differentiates itself through its large customer base, high premium income, and a broad, integrated portfolio, plus a strong emphasis on partnership, support, and employee benefits. Its goal is to be a reliable partner for customers, employees, and partners, helping people through protection and security while maintaining steady growth.
Company Size
5,001-10,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Wiesbaden, Germany
Founded
1922
Get referred to R+V Allgemeine Versicherung AG
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Simplify's Take
What believers are saying
- First-quarter 2026 premiums rose 5.6 percent to 6.8 billion euros.
- R+V introduced a cost-lean ETF-based FrühstartRente for children starting January 2026.
- R+V earned Top Employer 2026, supporting hiring and retention in Wiesbaden.
What critics are saying
- Consumer groups filed new 2026 lawsuits over R+V life annuity reduction clauses.
- 2026 profit is forecast near 1.2 billion euros, down sharply from 2025.
- Wildfire, hail, and flood losses can erase underwriting gains after benign catastrophe years.
What makes R+V Allgemeine Versicherung AG unique
- Genossenschaftliche Finanzgruppe distribution gives R+V captive access to Volksbanken and Raiffeisenbanken.
- 2025 pre-tax profit reached 2.2 billion euros, proving underwriting discipline.
- R+V launched NextLevel strategy in 2026, pairing growth with risk-bearing capacity.
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Benefits
Paid Vacation
Wellness Program
Mentorship Program
Training Programs