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Tesco

Grocery and general merchandise retailer

Head of Finance - Customer and Personalisation

Corporate Finance & FP&APosted on Nov 12
Full-timeUnited KingdomNo salary listed

About the Job

Requirements

  • A recognised professional accountancy qualification, or equivalent senior finance experience.
  • A strong record of leading commercial finance in a large, complex consumer-facing business, with experience influencing senior executives and shaping strategic plans.
  • Excellent commercial judgement and a track record of turning financial analysis into clear choices, practical action and measurable results.
  • Experience evaluating investment returns and customer economics, including the ability to challenge attribution, test incrementality and work with imperfect data.
  • The ability to lead through complexity and change, build trusted cross-functional relationships and communicate clearly to different audiences.
  • A people-first leadership style, with a commitment to developing talent, raising standards and creating inclusive teams.

Responsibilities

  • Lead the financial contribution to strategy, long-term planning, annual budgets and rolling forecasts, translating customer and commercial priorities into clear financial plans, scenarios and choices.
  • Partner with leaders to allocate and optimise investment across loyalty, Clubcard propositions, personalised pricing, promotions, campaigns, customer communications and experience, challenging plans constructively and protecting value for customers and Tesco.
  • Establish decision-grade measures of return, incrementality and customer value, and strengthen test-and-learn, attribution and performance reporting so investment can be scaled, reshaped or stopped based on evidence.
  • Develop and assess business cases, funding models and supplier propositions, providing a clear view of sales, profit, cash, customer behaviour and longer-term value, including assumptions and risks.
  • Lead monthly performance reviews, forecasting and financial governance for the area; identify emerging risks and opportunities, agree corrective action and maintain strong controls and compliance.
  • Present clear insight, recommendations and options to senior leaders and governance forums, translate complex analysis into practical decisions and align stakeholders around delivery.
  • Set a high standard for the finance team, build capability in commercial insight and customer economics, and create an inclusive environment where colleagues can do their best work.

About the Company

Tesco

Grocery and general merchandise retailer

Tesco is best understood as a multinational grocery and general-merchandise retailer. The group combines customer-facing retail with distribution, digital, commercial, and analytical capabilities. It serves households through stores and online shopping while also operating wholesale, data-science, and financial-service businesses. Work spans stores, fulfillment, supply chain, product, technology, data, finance, and group functions. The scope reflects Tesco PLC and its principal business lines without implying every role sits in the core supermarket operation.

Company size
Not listed
Company stage
IPO
Headquarters
Broxbourne, United Kingdom
Founded
1919

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