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Arizona Public Service

Delivers electricity to Arizona customers

Security Systems Operator

Security Guarding & PatrolUpdated on Nov 14
Full-timePhoenix, AZ, USANo salary listed

About the Job

Requirements

  • High school diploma or equivalent.
  • One year of prior experience in customer service, security services, or dispatch.
  • Retention in the position requires successful completion of the Corporate Security-approved Security Systems Operator training program within eight months of assignment.
  • Applicants must confirm their U.S. person or non-U.S. person status for export-control compliance.

Responsibilities

  • Monitor and respond to security, safety, and emergency alarms and incidents.
  • Serve as the first point of contact for Corporate Security calls and communications.
  • Assess and manage security situations, escalating and coordinating responses as needed.
  • Administer employee, contractor, and visitor access to APS facilities.
  • Monitor the status and functionality of security equipment and access control systems.
  • Support emergency response efforts and security breach investigations.
  • Use integrated security and life-safety systems to maintain a safe and secure environment.
  • Follow prescribed security procedures and emergency plans to maintain the security of corporate assets during assigned shifts.
  • Monitor life-safety, intrusion detection, access control, and video monitoring systems.
  • Initiate responses to alarms and other security or safety alerts to eliminate or minimize potential problems.
  • Serve as the central point of contact for security matters during assigned shifts and coordinate internal communications to update management and employees on security situations.
  • Document and update historical incident information through established reports and logs.
  • Develop a working knowledge of applicable policies, procedures, and laws.
  • Use security systems to identify and gather information related to an incident or alert.
  • Support responses to emergency and life-safety incidents and criminal, malicious, or suspicious activity.
  • Dispatch law enforcement and/or security resources as directed by a leader or more senior security staff.

Desired Qualifications

  • Security systems, operations, and/or control center experience is preferred.

About the Company

Arizona Public Service

Delivers electricity to Arizona customers

Arizona Public Service (APS) provides electric service to about 1.2 million customers across 11 of Arizona’s 15 counties, making it the state’s largest utility. It delivers power as a regulated utility, supported by a long history since 1886 and a focus on reliability, customer service, and responsible growth. How it works: APS generates and purchases electricity and distributes it through the electrical grid to homes and businesses, balancing price and service to meet demand. Its products are standard electricity plans and related services for residential, commercial, and industrial customers. Why it stands out: APS emphasizes accountability, safety, integrity, trust, and respect in its operations, with a stated goal of creating a sustainable energy future for Arizona and improving customer value and shareholder return. Its competitive edge comes from its scale, local presence, and commitment to steady service, safety, and sustainable energy planning in a fast-growing state.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$1.9B
Headquarters
Phoenix, AZ
Founded
1886

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