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Advocate Health Care

Nonprofit health system delivering comprehensive care

Medical Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeRural Hall, NC, USAIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • Depending on division, completion of an accredited or approved Medical Assistant program, structured clinical military training, EMT training, or two years of verifiable full-time Medical Assistant experience within the last five years is required.
  • Current American Heart Association Basic Life Support certification is required in some divisions; in others it must be obtained within 45 days unless the department leader determines it is not required.
  • For Wake Forest roles, one of the listed Medical Assistant certifications is required; Pediatric Emergency Assessment, Recognition, and Stabilization may be required within one year in select areas.
  • Successful completion of Atrium Health’s competency assessment is required in some divisions.
  • No prior experience is required.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
  • Ability to communicate effectively and develop professional relationships with patients, team members, and physicians.
  • Computer skills including keyboarding, navigating a Windows operating system, using electronic mail, and exposure to electronic medical record systems.
  • Ability to perform the physical activities required throughout the workday, including sitting, standing, walking, lifting, squatting, bending, twisting, crawling, kneeling, climbing, and reaching above the shoulders.
  • Ability to lift 35 pounds without assistance; use patient-handling equipment with another team member when available for patient lifts over 35 pounds or when the patient cannot assist.
  • Functional speech, vision, hearing, and touch, with fine-hand manipulation skills.
  • Ability to work around mechanical, electrical, chemical, blood, and body-fluid hazards and wear protective clothing and equipment as needed.
  • Ability to operate all equipment necessary to perform the job.

Responsibilities

  • Follow the Medical Assistant scope of practice, policies, and procedures, and maintain training and competency for the specialty when providing patient care.
  • Perform rooming and visit tasks, including taking vital signs, reconciling medications and medical history, reviewing health maintenance and allergies, and conducting screenings.
  • Assist providers with procedures or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparing laboratory orders and requisitions, and tracking results.
  • Perform point-of-care testing per standing or provider orders, and complete approved waived laboratory and practice-specific diagnostic tests in accordance with Clinical Laboratory Improvement Amendments standards.
  • Administer medications and vaccines safely according to medication-administration rights.
  • Perform assigned duties such as medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Cross-train to perform duties relevant to the specialty or clinic within the Medical Assistant scope of practice.
  • Communicate and escalate appropriately and in a timely manner, and work collaboratively with the care team.
  • Maintain a clean work environment, clean instruments and equipment appropriately, ensure equipment and supplies are in working order, and keep areas stocked.
  • Provide care appropriate to patients’ ages by applying knowledge of growth and development, assessing patient-status data, identifying age-specific needs, and providing care in accordance with departmental policies and procedures.

Desired Qualifications

  • Demonstrated customer service skills that support a positive patient experience.

About the Company

Advocate Health Care

Nonprofit health system delivering comprehensive care

Advocate Health Care is a faith-based nonprofit health system serving Illinois and Wisconsin with a network of hospitals, clinics, and providers. It delivers a broad range of medical services using current techniques and ongoing research, coordinated through clinical integration. The organization offers financial advocacy and assistance to help uninsured or underinsured patients manage hospital bills. Its goal is to improve patient care and expand access by combining high-quality medical services, financial support, and a commitment to clinical excellence.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$18M
Headquarters
Oak Brook, IL
Founded
1976

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