Housekeeping Manager

Job Description

We invite you to join the world of luxury hospitality at Fairmont Grand Del Mar, as our new Housekeeping Manager.

Responsibilities

Under Supervision of the Director of Housekeeper, the Housekeeping Manager will be responsible for the daily ownership and operational execution of the Housekeeping Department. This will include the processing of tasks.  This position is dependent on both teamwork and a solid foundation based with the mechanical hour capacity and productivity reports and ownership of processes a must for development

• Oversee daily operations for the housekeeping department
• Organize both morning and evening shifts and ensure both teams are set for their day-to-day activities
• Ensure daily room inspections are completed and follow up is completed with room attendants and supervisors
• Assist with scheduling and training of housekeeping team
• Walk all public areas to ensure areas are clean and up to 5-star standards
• Assist with payroll which include time edit and to ensure all paperwork is completed in a timely manner
• Attend any daily and weekly manager meetings as well as pre-conference meetings
• Oversee laundry staff to also ensure day to day operations are set up daily
• Ordering and processing of all housekeeping PO’s and ensure all inventories are up to par levels

Qualifications

• Previous experience of three year in housekeeping required.
• Previous experience of two years in a supervisory or leadership role required.   
• College graduate or equivalent experience is preferred. 
• Able to communicate in English well both verbally and written.
• Able to communicate in either Spanish or French Creole is preferred.
• Reading and counting is essential. 
• Computer efficient in both Excel and Word is preferred.
• Requires Basic knowledge of Housekeeping, approximately three years of hotel housekeeping experience, and at least two years in a supervisory or leadership role. 
• Experience working in a four-or-five-star luxury environment is preferred.
• Must be able to coach council and develop employees through basic skill.  Must be able to motivate by example either on the production floor or, in a classroom environment. 
• Needs to have an aptitude to promote minimum levels of skills and abilities that would create a positive outcome, in a hot or challenging work environment. 

Physical Demands    

• Must be able to lift a maximum of 50 lbs. throughout the day.
• Ability to follow directions, perform tasks with attention to detail, speed accuracy, and follow-through. 
• Ability to work without direct supervision. 
• Ability to work well as part of a team, Set up and organize workstation with designated supplies and equipment. 
• Replenish supplies and equipment as needed during the shift. 
• Report any faulty equipment, linen shortages, maintenance needs, safely hazards and other problems immediately to your supervisor. 
• Restock work areas for the next shift as assigned. 
• Successfully complete the training / certification process for this position.

Wage Information

The salary range for this position is $70,000 - $78,000

Additional Information

Job Perks & Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. 

What is in it for you: 

• Complimentary Meals: Enjoy hot meals during your shift in our staff cafeteria
• Complimentary on-site parking
• Hotel Discounts: Employee travel program with discounts on room rates at Fairmont & Accor properties world-wide.
• Food, Spa, and Resort Discounts: Employee program with discounts on restaurants, bars and spa services at Fairmont & Accor properties world-wide.
• Career Growth Around the World: Opportunity to develop your talent and grow within Fairmont Grand Del Mar and over 5,700 properties with Accor.
• Training & Development: Learning programs through our Academies designed to sharpen your skills
• Social Responsibility: Ability to make a difference through our Corporate Social Responsibility activities
• Recognition & Rewards: Employees are recognized for outstanding performance through appreciation programs, awards, and exclusive travel and lifestyle perks.
• Meaningful Work: Create memorable experiences for guests while making a positive impact through exceptional hospitality and service.

Health and Retirement Benefits

All full-time employees are eligible for our comprehensive benefits package, which includes:

• Medical, dental, and vision insurance (effective the first of the month following 30 days of employment)
• Eligible single Full-Time employees can enroll in a $0 premium health plan
• Life and disability insurance
• Paid Holidays

All Full-time and Part-time employees are eligible for:

• Vacation and sick leave
• 401(k) retirement plan with matching program
• Employee Assistance Program (EAP)

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

All your information will be kept confidential according to EEO guidelines.

Visa Requirements: Applicants must be legally eligible to work the United States.