Join Parachute

Plasma donation platform funds life-saving medicines

Learning Experience Designer

Instructional Design & Curriculum DevelopmentUpdated on Nov 13

Full-timeAustin, TX, USANo salary listedIn-person

About the Job

Requirements

A track record of establishing or scaling a high-volume content pipeline, with concrete output measures and explanation of how the output was achieved.
Working knowledge of learning analytics and the ability to relate content to creation velocity, information retention, and outcomes.
Basic graphics and video creation and editing skills using tools such as Photoshop, Premiere, Camtasia, Illustrator, or Vyond.
Knowledge of gamification and microlearning principles, including when they improve retention relative to production effort.
Experience administering a Learning Management System, including configuring automated enrollment, reminder, and reporting workflows.
Project and backlog management skills to operate a content pipeline amid shifting business priorities while maintaining quality.
Organizational skills, attention to detail, and problem-solving skills.
Verbal and written communication skills, including the ability to distill subject-matter expert input into clear content quickly.
Sound judgment in making decisions and trade-offs, such as speed versus polish and building versus automation, with minimal supervision.
Proficiency with Microsoft Office Suite or related software.

Responsibilities

Create engaging learning experiences for varied audiences using multiple delivery methods.
Collaborate with subject-matter experts across the organization to create and design courses and learning materials, develop assessment tools, and evaluate learning modalities and programs.
Build and ship learning content on a defined cadence tied to business triggers, using automation where possible to increase output.
Shape how content fits into the Learning Management System, including enrollment rules, annual requirements, course progression, content packaging, reporting fidelity, and intuitive navigation.
Work with stakeholders, subject-matter experts, and end users to ensure content is clear and digestible; use center-level expertise and sometimes visit centers to understand how information should be packaged.
Use modular, template-driven course design with reusable objectives, assessment banks, and branded components to assemble and localize courses quickly.
Determine the appropriate learning medium using historical content data and stakeholder collaboration, ranging from PDF documents to hands-on learning.
Define success metrics for each content item before launch and report on them regularly, focusing on return on investment and outcomes.
Connect learning data to operational data, such as nonconformance reports and performance outcomes, to assess content retention and business impact.
Perform other duties as assigned.

The Learning Experience Designer is responsible for creating engaging and compelling learning experiences for a variety of audiences using various delivery methods. This role will collaborate with SMEs in all areas of the organization to create and design courses and learning materials, develop assessment tools, and evaluate the effectiveness of learning modalities and programs.

Content velocity — build and ship learning content on a defined cadence (e.g., sprint- or backlog-based) tied to real business triggers such as change releases or general business needs. Utilizing automation where possible to maximize our output.
LMS architecture – A key part of this role is ensuring we shape how our content will fit into our LMS in terms of enrollment rules, annuals, how one progresses through courses, and how they are packaged in the broader LMS to ensure we have reporting fidelity and an intuitive layout to progress through training.
Audience intentionality – Work with various stakeholders, SMEs, and end users to ensure the content being created is clear and digestible for those who will use it. Leaning on center level expertise and at times physically going to centers to ensure there is a rich understanding of how to package information.
Rapid, scalable design — use modular, template-driven course design (reusable objectives, assessment banks, branded components) so new courses can be assembled and localized quickly instead of built from scratch each time.
Medium selection – Utilizing data from past content creation and in collaboration with stakeholders determine what is the right medium for learning. Understanding when to use the whole spectrum from PDF document to a hands on learning.
Measure efficacy, not just completion — define success metrics for every piece of content before it launches and report on them against a regular cadence. Moving our work to an ROI/outcomes based approach to developing content.
Close the loop with business outcomes — connect learning data to operational data (e.g.,NCRs, performance outcomes, etc) to show which content is being retained and impacting the business as intended.
Other duties as assigned.

Track record of standing up or scaling a high-volume content pipeline — able to talk concretely about output (courses/assets per month or quarter) and how it was achieved, not just individual projects.
Working knowledge of learning analytics — comfortable relating content to metrics around velocity of creation, information retention, and outcomes.
Basic graphics/video creation and editing skills (e.g., Photoshop, Premiere/Camtasia, Illustrator, Vyond) to produce or direct polished assets quickly.
Knowledge of gamification and microlearning principles and where they genuinely improve retention versus add production time for no benefit.
Experience administering a Learning Management System, including configuring automated workflows (enrollment, reminders, reporting).
Strong project and backlog management skills — able to run a content pipeline against shifting business priorities without losing quality.
Excellent organizational skills, attention to detail, and problem-solving skills.
Exceptional verbal and written communication skills, including the ability to distill SME input into clear content quickly.
Demonstrated sound judgment making decisions and trade-offs (speed vs. polish, build vs. automate) with minimal supervision.
Proficient with Microsoft Office Suite or related software.

About the Company

Join Parachute

Plasma donation platform funds life-saving medicines

Parachute runs a platform that connects people with plasma donation opportunities and compensates them for their time and contribution. Donors give plasma at partner donation centers, and the collected plasma is used to manufacture medicines that treat chronic illnesses such as immune disorders, liver disease, bleeding disorders, and cancer. The way it works is by recruiting donors, coordinating appointments, and providing payment for donations, helping facilities maintain a steady supply of plasma for therapies. Parachute differentiates itself by focusing on expanding the donor base and shortening the gap between donation and medicine production, aiming to reduce shortages and improve patient access. The company’s goal is to increase the availability of plasma-derived treatments by encouraging more people to donate and by ensuring a reliable flow of plasma to treatment manufacturers.

Company size: 201-500
Company stage: Early VC
Total funding: $93.8M
Headquarters: United States
Founded: 2020

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