Global Payments Business Execution Lead

Are you looking for a career move that will put you at the heart of a global financial institution?

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The Payments Business Execution Lead is a senior level role responsible for driving results through close partnership and collaboration within the Payments Business Execution Team and across the broader Payments organization.

This team spearheads strategic initiatives across the Global Payments business, including driving revenue growth, managing expenses and headcount, monitoring business performance, providing insightful sales analytics and reports, collaborating with COO, Sales and Other Services business teams to implement Services/Citi-wide strategic initiatives, develop and enhance strategic frameworks.

Reporting to the Global Payments Business Execution Head, this role demands exceptional analytical, communication, and management skills, coupled with strong leadership abilities, meticulous attention to detail, and a relentless focus on execution. The Business Execution Lead will lead all Business Execution activities for Payments UK/Europe cluster, supporting Payments UK/Europe Head on daily basis, as well as drive Payments Global strategic initiatives and projects. This role offers a comprehensive view of the Global Payments business and its strategic priorities, providing significant professional development opportunities.

What you’ll do

• Strategic Initiatives: Collaborate with Business, Function, and Cluster Heads to advance Payments-wide strategic priorities, encompassing business performance management, client experience enhancements, headcount management, and expense management
• Business Alignment & Collaboration: Partner with local and cross-functional business teams to ensure consistent alignment with overarching business goals, lead key business forums in UK/Europe to drive business growth
• Revenue/Sales Analytics: Lead revenue and sales analytics, delivering strategic insights to drive revenue growth across product lines and customer segments, focusing on UK/Europe applying Global Payments Framework
• Executive Communications & Reporting: Coordinate the preparation of materials for key leadership forums, including Business Reviews, Town Halls, internal and external business reviews, presentations, and Citi earnings preparations. Manage ad-hoc deliverables related to reviews, reporting, and strategic initiatives.
• Operational Excellence: Partner with key stakeholders to establish and refine best practices, streamlining processes to enhance business management activities and drive efficiency gains.
• Project Management & Execution: Drive the implementation of business-critical projects across functions, collaborating closely with relevant senior leadership.
• Knowledge Sharing & Communication: Effectively communicate business and product knowledge, as well as strategic requirements, to business units and internal support functions.
• Risk Management & Compliance: Diligently assess risk in all business decisions, prioritizing the firm's reputation and safeguarding Citigroup, its clients, and assets. Ensure compliance with applicable laws, rules, and regulations, adhering to internal policies and exercising sound ethical judgment.
• Regulatory Forums/Questionnaires: Coordinate preparation of materials for meetings, presentations and exams related to UK/Europe regulatory requests

What we’ll need from you

• Bachelor’s Degree/University degree, Master’s degree preferred.
• Relevant experience in financial markets, business strategy and execution, or financial management. Experience with Banking businesses, particularly Treasury and Trade Solutions or Securities Services, is highly desirable.
• Language Skills: Fluent English required
• Analytical Skills: Exceptional analytical skills with meticulous attention to detail.
• Prioritization & Time Management: Proven ability to prioritize and manage multiple projects concurrently, consistently meeting deadlines in a fast-paced environment.
• Communication: Excellent written and verbal communication skills, capable of conveying complex information clearly and concisely across all levels of audiences.
• Data Analysis & Interpretation: Proficiency in processing large datasets and extracting actionable business insights efficiently and accurately.
• Strategic Thinking & Execution: Demonstrated strategic and project management capabilities, combined with strong analytical and financial acumen.
• Problem-Solving: Exceptional problem-solving skills, with a proven ability to analyze complex situations and develop effective solutions independently.
• Technical Skills: Proficient in Microsoft Office suite especially Excel and PowerPoint. Experience with Tableau, SQL, are preferred.
• Judgment & Accountability: Exercises sound judgment and discretion. Demonstrated accountability for achieving significant business results or providing authoritative advice regarding business operations.

What we can offer you

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus 
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program  
• Pension Plan 
• Paid Parental Leave 
• Special discounts for employees, family, and friends 
• Access to an array of learning and development resources 

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. 

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Execution & Administration

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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