Riccobene Associates Family Dentistry

Family dentistry offering routine, extractions, emergencies

Oral Surgery Treatment Coordinator

Clinical Support & Patient AdministrationPosted on Nov 11

Full-timeNorth Myrtle Beach, SC, USANo salary listed

About the Job

Requirements

Previous front office dental experience is required.
Comfort with computers and the ability to learn new software, including Microsoft Office Suite.
Strong time management and organizational skills to juggle multiple priorities.
Comfort working in a fast-paced environment.
Strong written communication and presentation skills.
Willingness to travel between locations, if needed.
Ability to balance independent thinking with team collaboration.
Excellent phone skills and clear communication with patients and teammates.

Responsibilities

Meet with patients to understand their oral health history, concerns, and goals.
Explain patients’ treatment plans, answer questions, and address concerns.
Help patients prioritize treatment and plan scheduling and payment.
Build trust and rapport with patients.
Lead financial consultations for new patients and whenever a new treatment plan is presented.
Manage payment options and policies that uphold the practice’s financial integrity.
Educate patients on dental benefits and how they apply to treatment.
Handle insurance billing, payment posting, and claim estimations.
Track dental benefit accounts receivable and follow up on claims to keep payments on time.
Connect patients with outside financing options and explain how they work.
Monitor patient account balances and support the practice’s collections process.
Welcome new patients by reviewing health history, explaining the doctor’s exam, and highlighting the practice.
Greet patients and check them in and out before and after treatment.
Answer incoming calls about new patient inquiries, emergencies, scheduling, records requests, and follow-ups.
Assist with general office duties as needed.

Desired Qualifications

Familiarity with dental treatment plans and insurance requirements.
Experience with dental or medical practice management software.

Oral Surgery Treatment Coordinator

Riccobene Associates Family Dentistry · North Myrtle Beach, United States · Full-time · Posted 2026-11-11

Workplace: on_site

Department: North Myrtle Beach

Description

Riccobene Associates Family Dentistry is looking for a full-time Treatment Coordinator to join our North Myrtle Beach office! This is a role for someone who loves connecting with people, has a knack for finances and problem-solving, and takes pride in helping patients feel confident about their dental care journey.

About the Role

As our Treatment Coordinator, you'll be part educator, part advocate, and part financial guide — helping patients understand their treatment plans, feel comfortable with their options, and move forward with confidence. You'll be a key link between clinical care and the business side of the practice, all while delivering the warm, efficient experience our patients count on.

What You'll Do

Sit down with patients to understand their oral health history, concerns, and goals
Walk patients through their treatment plan, answering questions and addressing concerns
Help patients prioritize treatment and map out a plan for scheduling and payment
Build genuine trust and rapport with every patient
Lead financial consultations for new patients and whenever a new treatment plan is presented
Manage payment options and policies that uphold the practice's financial integrity
Educate patients on their dental benefits and how they apply to treatment
Handle insurance billing, payment posting, and claim estimations
Track dental benefit accounts receivable and follow up on claims to keep payments on time
Connect patients with outside financing options and explain how they work
Monitor patient account balances and support the practice's collections process
Welcome new patients to the practice — reviewing health history, explaining the doctor's exam, and highlighting what makes the practice special
Greet and check patients in and out before and after treatment
Answer incoming calls — new patient inquiries, emergencies, scheduling, records requests, and follow-ups
Pitch in on general office duties as needed

Requirements

What You Bring

Previous front office dental experience required
Comfort with computers and the ability to pick up new software, including Microsoft Office Suite
Familiarity with dental treatment plans and insurance requirements preferred
Experience with dental/medical practice management software a plus
Initiative, dependability, and promptness
Strong time management and organizational skills to juggle multiple priorities
Comfort working in a fast-paced environment
Strong written communication and presentation skills
Willingness to travel between locations, if needed
A balance of independent thinking and team collaboration
Excellent phone skills and clear communication with patients and teammates alike

Benefits

Why You'll Love It Here

Full health, dental, and vision insurance
Life insurance
Paid time off
A dynamic role where you make a real impact on patients' care and confidence

Apply

Apply at Riccobene Associates Family Dentistry

About the Company

Riccobene Associates Family Dentistry

Family dentistry offering routine, extractions, emergencies

Riccobene Associates Family Dentistry focuses on delivering dental care to local residents and families through a range of services like routine check-ups, extractions, and emergency care. The practice works by scheduling and performing dental procedures with a team of skilled professionals, guiding patients from check-in to check-out, and using patient feedback to improve service quality. They emphasize a comfortable environment to help patients with dental anxiety, and offer flexible scheduling and emergency appointments to meet urgent needs. Revenue comes from patient appointments and procedures. The goal is to build long-term patient relationships by providing personalized care and reliable access to dental services.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Cary, NC
Founded: 2000

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