Territory Sales Manager - Companion Animal

Job Description

Territory Sales Manager - Companion Animal

• 2-year Fixed Term role with competitive remuneration, benefits and tools of trade provided e.g. Car, Laptop, ipad etc (Field Based role)  
• Based: Brisbane
• Territories covered: Brisbane - Covering Northern NSW up to Coffs Harbour
• Work with a high performing, agile and passionate sales team
• Full training provided: TSM role would suit a passionate, motivated sales orientated individual with an interest in Companion Animal Health
• Drive sales growth, merchandising excellence and retail execution across the companion animal portfolio

As a Territory Sales Manager - Companion Animal, you will be responsible for driving sales growth, merchandising excellence and execution of our company’s Animal Health companion animal portfolio, across assigned retail customers and stores.

Reporting to the Strategic Account & Sales Manager, you will work closely with retail store teams, regional retail management and key customer stakeholders to deliver promotional programs, product visibility, staff education and customer engagement activity.

What You Will Do

Responsibilities include, however not limited to:

Sales and Territory Management

• Achieve sales targets and activity objectives for assigned retail customers and stores
• Develop and execute territory plans to drive our company’s Animal Health portfolio growth
• Identify sales opportunities through customer engagement, store analysis and market insights
• Review territory performance regularly and take action to achieve sales objectives
• Monitor competitor activity and recommend actions to improve market share

Retail Execution and Merchandising

• Execute national and customer-specific promotional programs within assigned stores
• Ensure merchandising standards, product visibility and point-of-sale materials are implemented effectively
• Conduct regular store visits to assess compliance, identify opportunities and close execution gaps
• Support new product launches and seasonal campaigns
• Maintain high standards of retail execution across all assigned stores

Customer Relationship Management

• Build and maintain strong relationships with store managers, retail teams and regional customer stakeholders
• Act as a trusted partner by understanding customer needs and providing practical solutions
• Deliver product training and education to retail teams to improve recommendation confidence
• Support customer enquiries, follow-up actions and issue resolution in a timely manner

Store Level Technical Support and Product Education

• Utilise the technical services team to support delivery of technical messaging and drive sales
• Provide technical and sales training to customers to ensure accurate messaging reaches the end user
• Maintain a strong level of product knowledge, including competitor products and broader animal health issues
• Keep the Strategic Account and Sales Manager informed of competitor activity through regular reporting

CRM, Reporting and Compliance

• CRM systems to inform next-call objectives and support a single view of the customer
• Record customer interactions in Ensure product complaint investigations, pricing queries, compliance issues and follow-up requests are completed accurately and within required timelines
• Ensure all business activity complies with relevant Acts, policies and procedures
• Share knowledge, communicate effectively across sales and marketing teams, and contribute positively to team meetings and forums

Collaboration

• Work closely with the Strategic Account and Sales Manager to deliver retail channel priorities
• Collaborate with marketing, technical and customer effectiveness teams to support execution of retail initiatives
• Share best practices and customer insights across the retail sales team
• Support a culture of collaboration, accountability and execution excellence

What You Must Have

• Demonstrated success in sales, retail, account management or a customer-facing role
• Experience in retail, FMCG, pharmacy, animal health or consumer products preferred
• Tertiary business or science degree preferred
• Strong relationship-building and communication skills
• Ability to influence and engage customers at store level
• Strong organisational and territory management skills
• Ability to analyse sales data and translate insights into actions
• Self-motivated with strong execution discipline and attention to detail
• Ability to work independently while collaborating effectively with broader teams
• Strong presentation and training skills
• Intermediate Microsoft Office and CRM skills

What You Can Expect

• Play a pivotal role by bringing your sales talent to a market leading global Animal Health organisation with trusted brands and innovative products
• Join a close knit, collaborative team of like-minded professionals who celebrate wins and share knowledge
• Purpose driven work improving animal health outcomes for customers and communities
• Receive ongoing development, coaching and support with clear progression pathways and access to industry leading training
• Competitive salary with performance related bonus and recognition programmes
• The opportunity to drive growth in a key companion animal retail portfolio
• A field-based role with variety, autonomy and customer interaction

We are proud to be a company that embraces the value of bringing varied, talented, and committed people together. The fastest way to breakthrough innovation is when varied ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and multicultural workplace.

 #LI-DNI 

Additional location(s) Compensation Information:

Required Skills:

Account Management, Animal Health Care, Customer Management, Customer Relationships, Data Analysis, Distribution Channels, Field Sales Support, Market Analytics, Product Knowledge, Retail Distribution, Retail Execution, Retail Sales Management, Retail Store Experience, Sales Account Management, Sales Management, Sales Messaging, Sales Objectives, Sales Reporting, Sales Training, Technical Knowledge, Territory Management

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Temporary (Fixed Term)

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

100%

Flexible Work Arrangements:

Remote

Shift:

Not Indicated

Valid Driving License:

Yes

Hazardous Material(s):

N/A

Job Posting End Date:

11/28/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.