Patient Care Technician

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.

Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!

LifeStance Health Values

• Belonging: We cultivate a space where everyone can show up as their authentic self.

• Empathy: We seek out diverse perspectives and listen to learn without judgment.

• Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.

• One Team: We realize our full potential when we work together towards our shared purpose.

Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.

Role Overview:

The Patient Care Technician provides direct care to patients undergoing Transcranial Magnetic Stimulation (TMS) services. This position will offer the opportunity to provide patient care with a breakthrough treatment modality for the treatment of depression. We are seeking an individual that will be trained to administer in office therapeutic treatments under the direction of our Physician.   This individual’s primary responsibility will be to administer and manage the specific clinical services, interact regularly with patients, and additional office administrative tasks when time provides. 

Compensation: Starting at $21.00/hourly, plus quarterly bonus/incentive potential

Location: 2550 Eastpoint Parkway Suite 210 Louisville, KY 40223

Responsibilities:

• Follows standard assessment protocols for procedures  
• Assumes responsibility and accountability for individual patient care judgments and actions  
• Performs procedures according to established standards  
• Maintains competency in TMS  
• Documents patient responses specific to the procedure provided 
• Attends treatment care conferences to assist with the discussion and planning of patient care 
• Provides for the care, welfare, safety and security of the patient 
• Participates in, and follows all scheduling guidelines, taking into account staffing needs of the center to ensure delivery of high quality patient care  
• Assists with the development and interpretation of departmental and institutional policies and procedures  
• Provides services with respect for human dignity and uniqueness, unrestricted by considerations of social or economic status, personal attributes or the nature of the health problems  
• Assures that an ethical framework has been used when making decisions for or acting on behalf of the patients 

Skills & Experience:

• Certified Medical Assistant certification preferred 
• Two or more years of related experience within a healthcare setting 
• BLS and CPR certified 
• Proficient in Microsoft office with exposure to some data management software 
• Experience with operating a medical/mechanical device 
• Strong communication skills and detailed oriented 
• Qualified candidates must be legally authorized to be employed in the United States 
• LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status 
• Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture 

Physical Requirements:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
• While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.

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LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at [email protected]. Please note: This contact is intended solely for accommodation requests. Inquiries regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to. To apply for a position, please use our official careers page.